I was disappointed. With the good reviews, I guess I expected too much. Our key cards didn't work when we first checked in. When we finally got into the room the tv was on with the volume blaring at level 80. We booked a king room and were given a room with 2 queen beds. The bedding was stained and rumpled. The bed was comfortable but the pipes made weird noises off and on. The price was good. We were there two nights and no one checked the room to make the bed or ask if we needed towels. The 'complimentary' shampoo/conditioner was in a packet (like condiments at fast food places).