Reviews of Best Western Naples Inn Suites

This hotel is a nice hidden gem. Nice rooms. Breakfast in the morning. Beautiful pools and atmosphere

Very friendly service. They were open to our concerns and said they would certainly address them. Basically, the floors were dirty and they need to replace their pillows.

Above and beyond, great customer service, wonderful amenities.Great breakfast . The location is great .

Asked for toilet paper as not enough in room. Also no tissues and was told at front desk that tissues are not available in all hotels then why was a tissue box holder in the bathroom. Girl at front desk wanted an argument about it. I just walked away She needs training on how to react to hotel guests. No desk or table in room and had to put my coffee cup on floor. Talk about minimalist. Pillows were as hard as rocks and the size of cushions. Had to eat breakfast on filthy tables by the pool. Don't mind eating by pool but at least clean the tables. Rooms very clean but again why would I need to have words and explain myself to get two rolls of toilet paper and told by this lady that even the Holiday Inn doesn't have tissues in the room. I have traveled the world and only once in fifty years have I come across a hotel without tissues and that was in the UK. I have never known a Holiday Inn that doesn't have tissues in the room and in fact just returned from staying at two Holiday Inns on the UK and both had tissues.

Great service, Great Hotel. Nice location.

Very good service and very friendly. I highly recommend it and it's beautiful.

Этот отель с самой красивой территорией. Есть номера стандарт- они после ремонта, если жить , то в них. Мы жили в апартаментах с двумя спальнями. Они слишком старые.. слишком. Уборка в них странная ( меняли полотенца и один раз заправили кровать… больше ничего не убирали) номеру очень требуется ремонт. Завтрак у бассейна. Рядом магазины и красивые дома . Всего в отеле два бассейна и два джакузи … одно из джакузи очень горячее, что хорошо в холодное время. Сами бассейны без подогрева. Залог за номер был 50 долларов за неделю . Парковка бесплатная, интернет отличный. Есть трансфер на пляж.