The Beach Apartments

Very nice staff !

Being fully self contained apartments ,they are ideal for families ,especially suited to those people who live in the Colombo region ,it is easy to get too for a weekend away, or short holiday ,located right on the beach!great sunsets right from your balcony!would stay again if l ever needed to visit that area again.

Stayed at the beach apartments for two nights after arriving early morning. The security let us in and gave us the room key. They left toothbrush, toothpaste and water at our room. It was clean, with a great view from the balcony in the forth floor. The pool area was good, but the beach isn’t a place for swimming. We found two good restaurants just outside of the hotel (Zen and Queens). The staff was wonderfully nice and helpful!

Clean. Friendly staff. Trying to help u however they can. Always smiling behind reception desk Daphnie. And a manager that can be reached 24 hours Nasmeer. And most of all a breath taking view. Was nice staying at the apartment. Hope to comeback soon

We booked two weeks based on reviews and photos and should have checked more closely as none of those were recent. The photos are from 2017. Where do I start, well in my humble opinion accommodation needs to fulfil some basics, namely cleanliness, service, maintenance, value for money. So let's look at this. Cleanliness is frankly appalling, our room was cleaned only after we insisted on day 5 and then only again when we asked but no towel change on either occasion. We are sure the room was full of mosquitos as we are covered in bites. The bedroom had ants and a visiting lizard. It all needed a thorough clean. The pool toilets are a disgrace and if management have looked at them in the last 5 years they have done nothing and certainly not cleaned them there isn't even a door! The pool loungers are filthy and literally have not been cleaned for a considerable time either plus there is not enough for the number of guests and they are very uncomfortable with only one position and no recline close to the worst I've ever sat on. 1/10 Service The restaurant is closed as is the bar and if you want to talk to anyone you have to be quick as reception is not manned for any length of time. The small amount of staff there are helpful though.Difficult to score service when they are not present 1/10 Maintenance The whole site has clearly had no maintenance or attention for several years even basic things. The reception toilet door lock is broken the pool toilets doesn't even have a door the communal areas are dirty flaking paint and dirt everywhere all in all very disappointed on what would have been a lovely spec previously but sadly those days are gone. Then there is the noise and bedrooms, we were on the back of the propert in a suite and the church rang it's bells every morning at 5am loudly enough and long enough to wake us every morning, they also broadcast their service over loudspeakers. The black out blinds don't black out anything and the locals use the side alley as a play area letting off fireworks at all hours when I say we got no sleep it was so bad we left and booked into another hotel after 5 days and when we came back guess what they still hadn't cleaned it. Summary No sleep, dirty rooms, biten to death, rubbish loungers.

The beach residence is great in terms of price and location, the staff were friendly and it’s close to some great cafes and restaurants. The rooms are presentable but quite dirty. Everything needs a good scrub. Linens and towels and sofas had lots of stains and the lampshades were mouldy. It wouldn’t take much to get this hotel back on track, there is also a great rooftop restaurant but it seems to have closed.

Very big appartment in negombo with sea views,manager nasmeer very helpful,lovely clean swimming pool,and on the beach.

Worst/Pathetic/Dreadfull/Disgusting Experience. Had gone with family for celebrating a very beautiful occasion but turned out to be our worst nightmare.Not just the experience of going through such a worst customer service specially at the front desk but also not giving back the money despite cancelling our stay immediately after going through this horrible experience. Dreadful, Mattress terrible, Towels/ bedding seen much better days and not sure when it was cleaned, rusty dirty bins. It was smelling, flies everywhere.Cigarette butts in all places,No hot water.Duvet was broken and smelly. Sincere advice to those who would like to take a chance by making a booking as you are not just going to loose the money but also going to carry the memory of the pathetic, unmaintained, disrespectful, worst, ill mannered experience from the hotel staff. Also i wish these hotel staff can be taught how to behave with women specially as we are paying the money to have a pleasant stay there.So give respect and take respect.You are not doing a charity fraudsters. Attaching pics for reference.