Sol Nessebar Palace Resort & Aquapark - All Inclusive

The people from the hotel are very well trained. Rooms are big. The bathroom had shower and thub. Very clean everywhere in the hotel though the age is showing. Meals were great, sea food, cheese, salads, lamb, etc. Fun program for small kids every day.

No issues with the facilities but be warned the hospitality of the hotel staff at Sol Nessbar Palace is the worst I've ever experienced. They will not shy from using foul language and treating you like something on the bottom of their shoe if they wish to do so. Good luck trying to get 5 star trea**ent from people who can't even crack a smile. Not a place I would ever go back to or advise anyone travel to due to the contempt these people have for guests. I would like to give a special dedication to Georgi and Mari for having no clue how to run a front of house reception at the hotel.

WOW. What an amazing hotel . Nothing is too much trouble for the staff they are so friendly and fun it was my birthday I received a bottle of wine and some sweets a lovely message from the management (Denis)who came daily to see how we where doing . The animation team Richo George And sunny are amazing and fun always something to do for all ages. Archery ,shooting darts ,mini disco shows at night. The food is excellent and there are lots of choices, I am still on holiday but already looking to book next year. The beginning of may is quieter but even the rainy days didn't damper this holiday

It was a beautiful trip. Very good for family with children. They have a good animation program all day long for children. Food was good. It's cleen. They have indoor pool.

Amazing experience. Lots of activities and the animation team was awesome!!!! We had archery, riffle shooting, kids club, mini disco, show time, zumba. The food was amazing and quite diverse: chicken, pork, pasta, mussels, shrimps, salads, fruits, cakes. We'll be back!

Everything is wonderful, we were welcomed with a cocktail, service at all levels continued with a smile, cleanliness in the rooms and the parks outside, we were pleasantly surprised that we were accommodated in a room with three normal beds, not a double, as we had booked... Different outdoor activities during the day, when the weather allowed it, and finally at the bright holiday and it itself smiled too... Great stay at the hotel!

We booked our trip very last minute so were slightly nervous on arrival. Short transfer from the airport was a good start. Check in at hotel was swift and efficient. Our room allocation was pretty dire with a first floor view into a green roof (see photo). We attempted to change rooms immediately but were told we had to wait until the following day to ask the hotel manager. The following morning we were shown around a 7th floor, sea facing view room with a view that was breathtaking. We were charged an additional 400 lev which worked out about £178 for 10 night. The view was worth every penny. The hotel is spotless and cleaning of communal areas is constant. Food is varied and well supplied and all inclusive wine was actually very good. The location of the hotel is fantastic, right on the beach and only a 20 min walk into Old Nessebar which is just wonderful. The sea taxi is great fun for a treat. As others have commented never go for the first Taxi quote. We paid 20 lev for 7 of us which was very reasonable. Probably our only criticism would be the queues at certain areas. The pizzas looked really good but the queue was consistently long. The panini bar was similar with pretty slow service. This was also the case in the lobby bar in the evenings. Low floor rooms are a no go in this hotel. Room at the back are ok but need to be 6th floor upwards to look onwards to Sunny Beach.

Amazing service, nice people at the reception and bars. Amazing food, chinese and italian restaurant, sea food, burgers, ice cream and everything you can imagine! The rooms are clean and comfortable.

We stayed 7 nights at Sol Nessebar Palace, as a family with 2 kids, 14 and 7. The overall experience was good, although we encountared also an unpleasant situation which i will detail below. Room: Spacious and clean. It is not a modern set up, but the furniture is in good condition. Being clean and spacious was ok for us. Bathroom: Spacious and enough for our needs. Property: 3 hotels on the property, this being the 5 stars one, the other 2 are 4 stars. Each have an external main pool. The pool at the Palace was bigger, clean, with nice sun beds. A lot of big trees around, providing a nice natural shadow. The gardens are well maintained. Aquapark and kids pool: Few good water slides for all ages. Kids pool is also nice. Beach: For Palace guests, there is a separate beach with nice sun beds, fine sand and umbrellas. I liked the vibe of this beach, as it had a wilde feeling, which was cool. We went there every day in the afrernoons. Restaurant: Main restaurant-simple and clean. Food: the food was good, they tried to mix adding every day different type of fish, turkey, pork, beef, chicken, even lamb one day. Many salads, cheese and other apperitives. Desserts: variety of cakes, ice cream, mix of seasonal fruits. Drinks: tap soda, tap wine, water. Not our type of drinks, so we avoided them. Coffee: ok, not great. Nescaffe coffee has sugar added and can be felt by someone not using sugar in their coffee. It did the job though. :) Breakfast: variety of breakfast foods, very good actually: eggs, scrumbled eggs, variety of cheese and vegetables, fruits, pancakes, cereals, etc. Always could find something good. Besides the main restaurant, food was served during the day in other areas as well: pizza, pretzels, paella, etc. Italian restaurant: we wanred to celebrate our daughter birthday but in that day was not available, so we booked for another day. Food was ok, but not much different then the one from main restaurant. This experience can be improved. :) the negative experience: We had an unpleasant interaction in one of the days with the security guy from the parking, who asked me to move the car from one of the 2 spots available, where was no reservation sign. He was mean, rude, intimidating, and i find that behaviour not acceptable in a 5 stars hotel. From my own conclusions, he was tipped by other guests to reserve parking places for them(seen by us in that morning) I adressed this to the hotel, who in my opinion did not handle the situation great from the begining. Only next day, when i went in the quest relations office, i met Umit, who had a kind attitude and offered me a solution to feel better about the entire incident. This was appreciated. Overall, we had a good stay at this resort, which has as main atributes, great location with trees and nice gardens, nice, small and a bit wilde(in a good way) little beach with fine sand, water slides, good food and clean facilities. As the situation above is probably isolated, this resort can be a good