Room
Very clean! Bed and pillows are comfortable. I chose one that’s far away from the lift, and on high floor with a city view. It was very quiet, and nice natural light!
Shower and toilet were very clean. Strong powerful shower with very hot water available.
Amenities
Impressive that there’s a cafe that’s opened 24/7 downstairs that serves coffee, pastries and cakes. Gave a very good option in the middle of the night, and early morning should you need to grab something fast for an early morning flight. The coffee was good.
Lovely swimming pool, meant to try it out.
Location
Excellent location only about 7 mins walk from the main shopping complex and restaurants. Very decent restaurants available there and the food court provides wide variety. I tried out a restaurant this time and it was lovely.
Service
House keeping - was very good. Early evening the team knocked on my door, very pleasant, and asked if I had any needs. Very thoughtful, and they tried best to make me comfortable.
I had an enquiry about the smart tv functions. The gentleman came promptly, and was very helpful.
Airport pick up
Raju was very prompt, polite and friendly. Thank you! Especially appreciated that the pick up arrangement just had a sign of the hotel, vs having your name displayed on a big sign, which isn’t the case with many other hotels. Very thoughtful.
(Others: Don’t really need two tables in the room. If it can be replaced with a couch/ sofa would even be better.)
Overall: very comfortable stay, friendly staff, and will come again. Thank you!