Hotels near Butter in New York

Great location and the staff were really nice and accommodating! I so love the bed and the pillows, it’s so comfortable like you want to sleep all day long! One thing to improve on could be providing bottled water and dental care to make it superb, but other than that everything is good! Thanks a lot Double Tree!

Had already stayed 3 nights in another room in the same hotel and wanted to stay another night, but couldn't stay in the same room cause it had been booked. This time didn't get the same view, but it wasn't bad all all. The bell man downstairs hold our luggage while we waited to checked in. Will recommend this hotel to anyone that wants to come and visit New York City.

#positive #I was happy with the Nearby Shops, Nearby Restaurants, Safety, Value for Money; #喜欢# Satisfied with the nearby shops, nearby restaurants, safety, and cost performance

First of all, I have experienced Ace Hotel Portland few years ago, so I chose Ace Hotel this time also. I trust this brand. 1) Location : Subway A,C,G line is very near from the hotel, so It is easy to move to Manhattan. Also, East Brooklyn like Williamsburg is not far from here. We usually used the Lyft for moving to Williamsburg, and it took about 15min. 2) Cleanliness : the hotel room was well-organised and very clean. Room-keepers were very kind and there are no difficult to communicate. 3) Service : Reception and room-keepers and engineers were so kind and very helpful. 4) Facilities : I have used Gym, and it is small but well-organised. Treadmill is good, but Cycle is malfunctioned.

The hotel room has a smell, the building is outside construction, there is no scenery, the door face is too small to find, breakfast is a can sing coffee, but the advantage is that the service is good, it looks like a very traditional family hotel The price is also suitable.

It is the first time that we find a hotel room where the TV is bigger than the closet. Perhaps the hotel's policy is to set up the rooms differently depending on the season: large TV and small wardrobe during the warm season and small TV and large wardrobe during the winter season? Amazing! Considering that the space in the closet is only 23 inches (60cm) the suitcases cannot be emptied and must find a place around the bed in order to be opened. The positive consequence is that moving around the room helps to learn the Sirtaki dance steps: 4 steps on the side and two steps forward. The size of the bathroom is inconsistent with that of the room. The bathroom, in fact, is surprisingly large. The drains, on the other hand, are consistent with the narrowness of the room, in fact as soon as we arrived in the room we found the drains clogged (promptly purged by the hotel's ”specialist technician”). The air conditioning, turned on by default, reminds us of a subway station: the same movement of air and above all the same noise when the subway cars arrive. The same ”specialised technician” then intervened to activate the futuristic air conditioning control unit where, by going through labyrinthine menus, submenus and sub-submenus, in the end he was able to access the on/off disclaimer. Unfortunately the instruction manual for this control unit is not available in the room consequently we have replaced that bizarre electronic panel with that archaic tool called ”window” where with a marvelous handle one is able to change the air in the room. The operation of this tool is friendly enough that it does not need an instruction manual. The room is also equipped with a large screen through which at night you can watch the silhouette puppet show. The screen is the dividing wall between the bedroom and the bathroom built in opaque glass. It is enough to go to the bathroom and turn on the light, whoever is on the bed can enjoy the exhibition, free of charge. The restaurant is quite good and the prices are ok.

Amazing Location! Very clean and makes you feel at home! The water station in the room is one of the best features I’ve ever had! 100% recommend!

Three times before and after, I stayed here for 18 consecutive days. The location of the hotel is very good, very close to NYU TANDON, the apar**ent was not rented in time, so I had to transition here. Changed the room once, because the noise of the toilet pipe was unbearable. Hotel WIFI charges, which is annoying. There is the price of the hotel after the price can not stand, too expensive.

Was able to check in early which was great after a long flight from uk. Room had everything we needed included toiletries, hairdryer, safe, fridge and coffee machine. Also had a clothes steamer although was unsure how to use this. Bathroom was lovely and bed was comfy. Room had a/c .Hotel was a short walk from the subway and lots of eateries by the hotel. Deli’s and restaurants. Walking distance to the water(pier 11, 17 and Staten Island ferry). We were also able to leave luggage after check out. This was securely stored using a ticket system. There was no charge for this. Room deposit refunded same day as check out. We loved our stay.

Firstly, Ms. Monica is the reason I can give 4 stars to this review. Arriving at the hotel a little pass 12:00 am on the 8th April, 2023 to hear that our reservations was canceled and no rooms was available, breaked my heart. Thank to Teresa who immediately tried her best to get my husband and I a room for the night, because there was no way we were leaving to another find another hotel, especially being it was our 1st time in New York. The next day they told us we would be able to get a room fitting our originally reservations. After a long wait, we found out it was all the way to the 34th floor. I intinially told them about my situation bout heights. After alot if back and forth Ms. Monica came to my rescue. She was able to find another room but it would not be available ubtil the following Midday. Even though I was still very much upset Ms. Monica had graciously explain the situation and promised the next room I will be moving to I would love it. Low and below the next day we were upgrade to a suite. And we were more then comfortable for the remaining days of our trip. Thank you so very much Ms Monica. WE WILL NEVER FORGET YOUR KIND AND WARM HOSPITALITY.