Hotel 27 by LuxUrban, a Baymont by Wyndham
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Rooms and Guests
1 room, 2 adults, 0 children
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Hotel 27 by LuxUrban, a Baymont by Wyndham

62 Madison Avenue, New York, New York State, 10016, United States
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A stay at Hotel 27 by LuxUrban, a Baymont by Wyndham places you in the heart of New York, steps from 5th Avenue and Madison Square Park. This boutique hotel is 0.4 mi (0.7 km) from Empire State Building and 0.7 mi (1.1 km) from Madison Square Garden.Show More
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hotel overview picture
3.5/5Cleanliness: 3.5
All 48 Reviews
Amenities
24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: 28th Street
(260m)
Metro: 23rd Street
(430m)
Airport: New York LaGuardia Airport
(14.0 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

2 Double Beds Non-Smoking Room
3

2 Double Beds Non-Smoking Room

2 Double bed
Non-smoking
Air Conditioning
Cable Channels
Telephone
Private Toilet
Room Details
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Deluxe Double Beds Non Smoking
5

Deluxe Double Beds Non Smoking

1 Double bed
Non-smoking
Air Conditioning
Cable Channels
Telephone
Private Toilet
Room Details
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One Double Bed-Non-Smoking
3

One Double Bed-Non-Smoking

1 Double bed
Non-smoking
Air Conditioning
Cable Channels
Telephone
Private Toilet
Room Details
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2 Double Beds, Mobility Accessible Room, Roll-in Shower, Non-Smoking
3

2 Double Beds, Mobility Accessible Room, Roll-in Shower, Non-Smoking

2 Double bed
Non-smoking
Air Conditioning
Cable Channels
Telephone
Private Toilet
Room Details
Check Availability
1 Double Bed, Corner Room, Non-Smoking
3

1 Double Bed, Corner Room, Non-Smoking

1 Double bed
Non-smoking
Air Conditioning
Cable Channels
Telephone
Private Toilet
Room Details
Check Availability
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Guest Reviews(48)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.4
  • Location3.5
  • Service3.4
Guest User
February 9, 2024
It was really great. Small space but has everything you need.
Guest User
April 15, 2024
The location is okay and convenient to take a car. The room is not big, a bit old, and the soundproofing is not very good, but it is okay for a few days. There are supermarkets nearby, which is convenient overall. The price is pretty good.
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Guest User
January 1, 2024
The location is very convenient! The room was ok. It is a domestic chain hotel, so remember to bring toothpaste, toothbrush and slippers.
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KathrinTr
February 28, 2024
The hotel didn’t provide even short expectations. Based on the central Madisson Av street, you hardly can find it at a glance, since there is a bright pink board and a sticker on a window with the Physic consultation for 10 dollars. There is no lobby, just reception at a bad condition, 2 chairs and 2 elevators, one of them is always out of service. It was not announced on site, they charge 5 dollars for 1 piece of baggage storage. I had to change 4 rooms during 5 days, since the basic facilities were out of order, especially connected to bathroom and air conditioning. They all far from advertised standard, with outdated furnishings and cleanliness issues that made us a question the overall maintenance. At 503 the shower tray is clogged and doesn’t flush, so you can’t take a shower, since the water quickly overflows. At 603 the sink was clogged with debris and the dirt floated from the pipe and the water did not flush. At 905 the air conditioning was not working, it was cold, the plug didn’t come into the socket, they were of different types, also the wires were pulled out of the TV, the set-top box did not work. The problem is that these all problems they do not fix, just move the guests to new rooms that have almost the same problems. The rooms are small, old, nothing is done ti renovate them, the windows are black from dirty. Guys at reception change several days a day, the only one was permanent in the morning - Lily. She feels really sorry about the discomfort the guests have during their stay. The other staff seemed indifferent and unhelpful and even rude, especially Wilson. Upon arrival our check in process was disorganised and time - consuming. His unprofessional talk and behaviour and lack of training. He refused to accept hotel deposit 150 USD in cash and said or we pay with credit card or can move to a different hotel even we have 100% prepaid the stay. The problem that Russian cards go not work in foreign countries and we can pay only in cash, he didn’t accept and told the he doesn’t want to be rude but we should pay only with card or no other alternatives. I have asked my friend who lives in USA, to provide the details of his credit card to pay deposit. Since that was not my personal card, Wilson has frozen 75 US dollars instead of 150. The next step that was very nervous for me is that Wilson told he can’t see my payment. So he cannot settle us in the room. I showed him the evidence, my booking with amount debited and the card authorisation but he told he cannot see it in the local system, advised me to connect with my local travel agency. After 10 hours flight, early in the morning I had to contact with my agency to confirm! Thanks God, the agency has confirmed the card was debited and the hotel was fully paid, but in the site the hotel email was provided wrongly. Wilson gave us a new email, which turned out to be incorrect again , so he could not receive confirmation. I learned this only the next day from a different manager
Guest User
April 10, 2024
It is easily the worst hotel I have ever stayed. The room was tiny, the furniture broken, the fridge tilted and I could go on and on. It was the name Wyndham which fooled us. I thought it would at least meet minimum standards. The location was very good.
Guest User
April 8, 2024
$954 debited from my card, even though booking cancelled within 5min of booking (well within free cancellation period). Have been chasing the refund for 2 weeks. No communication, no response to messages. Case raised with AMEX- disgusting behaviour.
Guest User
April 1, 2024
I canceled my reservation on January 4 and still have not received my refund it's been 3 months. The cancelation was done 6 months before the check-in date. Even though prepayment was not required, the full amount was charged to my account!!!
Guest User
March 21, 2024
Just read the title. and the other's reviews. I stayed for one night last week and they dont have a phone number where you can ask for a refund/receipt or any contact. Any problem you're are on your own. Just dispute the charge with the credit card.
Guest User
March 8, 2024
Please provide a telephone number that works. !!! No one answers front desk. I booked a room and had to cancel immediately and getting my money back has been the single worst run-around. Don’t book here. Through fiesty determination we reached front desk through booking desk. Front desk Absolutely never answers the phone. So frustrating. Prove me wrong folks. Provide a telephone number that works.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

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Property Description

  • Opened: 1902
  • Renovated: 2009
  • Number of Rooms: 74
A stay at Hotel 27 by LuxUrban, a Baymont by Wyndham places you in the heart of New York, steps from 5th Avenue and Madison Square Park. This boutique hotel is 0.4 mi (0.7 km) from Empire State Building and 0.7 mi (1.1 km) from Madison Square Garden.

This smoke-free hotel has 12 floors in 1 building and offers wheelchair access. Recreational activities include bicycle rentals nearby.

Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Make yourself at home in one of the 72 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Digital television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Hotel 27 by LuxUrban, a Baymont by Wyndham?

Prices at Hotel 27 by LuxUrban, a Baymont by Wyndham are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel 27 by LuxUrban, a Baymont by Wyndham?

The closest airport is New York LaGuardia Airport. It is 14.0 km from the hotel and approximately a 25minutes journey by taxi.

What are the check-in and check-out times at Hotel 27 by LuxUrban, a Baymont by Wyndham?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Hotel 27 by LuxUrban, a Baymont by Wyndham provide airport transfer services?

No, the Hotel 27 by LuxUrban, a Baymont by Wyndham doesn't provide airport transfer services.

What amenities and services does Hotel 27 by LuxUrban, a Baymont by Wyndham have?

Hotel 27 by LuxUrban, a Baymont by Wyndham has the following amenities and services: Pets allowed, 24-Hour Front Desk, Wi-Fi in Public Areas.

Does Hotel 27 by LuxUrban, a Baymont by Wyndham have a swimming pool?

No, Hotel 27 by LuxUrban, a Baymont by Wyndham doesn't have a pool.

Does Hotel 27 by LuxUrban, a Baymont by Wyndham have fitness amenities?

No, Hotel 27 by LuxUrban, a Baymont by Wyndham doesn't have fitness amenities.

Does Hotel 27 by LuxUrban, a Baymont by Wyndham provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel 27 by LuxUrban, a Baymont by Wyndham have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel 27 by LuxUrban, a Baymont by Wyndham have a restaurant?

No, Hotel 27 by LuxUrban, a Baymont by Wyndham doesn't have a restaurant.

About This Property

Nearest AirportNew York LaGuardia Airport
Distance to Airport14.75KM
Nearest Train StationPenn Station
Distance to Train Station1.29KM
Nearest Subway Station28th Street
Distance to Subway Station0.26KM
Average Price FromUSD287
Hotel Star Rating2