Tuscany by LuxUrban Reviews

This hotel is a sinking ship. Upon check-in I was told that the internet, including Wi-fi, was out which was also affecting the TV service. "We are working on it now and hopefully will be working soon." The room thermostat was not connected to the heater/air conditioner. An engineer had to come explain how to use the old controls inside the unit itself. The wall towel holders, toilet paper holder and toilet flush handle were all loose and about to fall onto the floor. A night stand light near the bed had been clearly pulled from the wall and was no longer there. No shampoo provided for shower. Room telephone did not work at all. Room light switches did not work properly. One of the elevators seemed to be banging on something as it traveled up and down. On day two I enquired about the repair status of the internet. I was told "It's been out for over three weeks...not sure when it will be back". Clearly, there had been a good bit of money spent modernizing this property in the past. However there seems to be no effort being made at all now to keep this hotel from decaying.