Hampton Inn & Suites Newport News-Airport (Oyster Point Area) Reviews
Hampton Inn & Suites Newport News-Airport (Oyster Point Area)
12251 Jefferson Ave, Newport News, United StatesView Hotel Details
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Hampton Inn & Suites Newport News-Airport (Oyster Point Area) Guest Reviews
4.3/5
Very Good
87 Reviews
Verified reviewsLocation4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(87)
Positive reviews(82)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
King Room With Sofa Bed, Microwave And Refrigerator – Non-Smoking
Checked in Jul 2023
Family
1 Reviews
Outstanding
Posted on Jul 30, 2023
Nice place, good lactation
Reynalda
Checked in Mar 2024
Business travelers
Outstanding
Posted on Mar 20, 2024
This is my second time staying at this hotel. It's a great space with comfortable beds close to so many things to do. The only downside this time is that my bathroom smelled like cigarette smoke the first night there. After that, it was good.
Alicia
Checked in Mar 2024
Couples
Very Good
Posted on Mar 3, 2024
Very loud room. Loudest elevator ever… up half the night. Don’t stay in room 105 very loud
Mary
Checked in Nov 2023
Family
Outstanding
Posted on Nov 20, 2023
The staff was exceptional. The rooms were comfortable. The only suggestion I have is as a senior citizen it would be really helpful to have commodes that are higher.
Denise
Checked in Oct 2023
Other
Outstanding
Posted on Oct 9, 2023
This was a trip of encouragement to surprise a friend of 40 plus years. My amenities at Hampton Inn was outstanding. My train arrival was way off because I missed a scheduled departure. WhenI arrived several hours past check in there weee re no hassles and check in went quite smoothly
Michael
Checked in Nov 2023
Other
Outstanding
Posted on Nov 12, 2023
Hands down the best place I've stayed in. And it was mostly due to the excellent staff.
Heather
Checked in Nov 2023
Other
Outstanding
Posted on Nov 13, 2023
Staff was super friendly and helpful. Hotel was clean and the rooms were spacious
jon
Checked in Aug 2023
Other
Posted on Aug 27, 2023
AC leaked water. LOTS of water used all towels to soak up this up. The onlynpair of socksni brought fornthe one night stay...: (
I also culf hear every word of the room next doors conversations.
Beverly
Checked in Aug 2023
Family
Outstanding
Posted on Aug 21, 2023
I always base my reviews on whether or not I would stay at a property again. Without hesitation I would stay at this property again.
Julie
Checked in Jul 2023
Other
Outstanding
Posted on Jul 30, 2023
The staff here are the nicest I have ever encountered. they were all genuinely friendly and helpful. The breakfast bar was great and endless! And they were there immediately to help when I locked myself out of my room. Guess I wasn't the first to ever do that! Highly recommend staying here.
edward
Checked in Oct 2023
Other
Outstanding
Posted on Oct 29, 2023
Front desk staff was very nice. Coffee was fresh. We will stay again
Robert
Checked in Jul 2023
Other
Posted on Jul 3, 2023
We booked two rooms for a family trip and got there and the rooms weren’t even cleaned and staff was rude. The hotel was under renovations at the time and none of the amenities were open with the exception of the pool
steven
Checked in Jun 2023
Family
Very Good
Posted on Jun 30, 2023
I think for the money I should have got more for my buck, normally the Hampton Inns that I stay is better. This was definitely okay for one night. The room was very convenient to shopping area and restaurants. Staff was great.!! They also have complimentary breakfast which was good.
marcia
Checked in Jun 2023
Other
Posted on Jun 17, 2023
Our room/suite was clean and well laid out. The problem was that the hotel was in the middle of major renovations. Paper and tape on floors--had to be careful not to trip. Hall to only elevator was completely dark at times, had to feel along the wall for it. No warning before we got thrre. Breakfast was very poor quality
Phyllis
Checked in Jun 2023
Other
Outstanding
Posted on Jun 16, 2023
Taking into consideration that the hotel is being renovated and your staff was under additional pressure each and every staff member did an amazing job. They were cordial and friendly and the three nights that we were there we were very comfortable. We enjoyed the snacks that were provided and the safe trip bag when we left. We have stayed at other Hampton Inns but this one outdid themselves. Because we have family in the area we expect to be frequenting this hotel in the future Thanks again. Keep up the outstanding work
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