Guest User
November 29, 2023
Very bad experience. There is no manager on the staff. This means that if you encounter difficulties at camp, you must be able to cope on your own. Following a problem encountered, we asked to contact a manager but it seems that it is not possible to contact them in any way. We had a big storm during the night, the light fell from the ceiling on my parents. They had no lighting all night. We tried going to reception at 9pm to call someone for 30 minutes but no one answered. Departure for the safari at 5 a.m. and therefore very difficult to prepare in complete darkness! And to top it off, when we returned from this safari, there was no apology from us despite our remarks in the morning, but one of the staff members approached us when we got out of the Jeep, telling us that we had not paid for our entire stay. !!! It's very far from the town and only 4x4s can access the camp, so if you have big problems. For example, if you break something that falls off the ground and is very slippery, it is impossible to reach anyone in the camp and you cannot access the town. - there is also no mosquito net (???) in a place where all kinds of insects are everywhere during the night. I must have killed 20 during the 2 nights I spent there - from our point of view, the boss of this camp does not care at all about his visitors and the staff. He has only set up camp and is waiting for the money to arrive