Derby Inn & Suites

I didn’t expect much due to the cost of the room but I did expect not to be assaulted by the intolerable odor of cigarettes as soon as I walked in. I had not realized this hotel also had smoking rooms available, otherwise I would not have chosen this particular place. Thankfully the room itself did not have that odor. Neither the bed nor the pillows were comfortable at all. I’m just glad it was a one night stay.

Only negative thing i could say is a ice machine would be nice. Connie was totalled awesome. I ask for 2 extra pillows and she provided!!

Reservation from Orbitz did not go through and another couple who came in behind me was turned away even though they had an Orbitz reservation. The staff talked about a resident who was smoking crack and climbing out of windows. Nobody was at the desk when I walked in and it took me more than 30 minutes to check in. Overall, this was a poor property and I will not stay there again.

Originally booked for 3 people and one backed out before the stay. Saw that I was charged an “extra person fee” of $20. Refund was never given. Room needs updated. Bugs were on the floor and on the bed. Thankfully this was only a place for my friend and I to sleep

I don't expect much for $60 a night, I just hope that the room is clean. Unfortunately, it was not. There was a dead bug to great me as soon as I entered the room, and more in the hallway. A used wash cloth from the previous occupants had been left in the shower. There was a spider in the shower and cob webs in the bathroom. Carpet and ceiling were stained, and the whole place was in a state of disrepair. ******* listed the room as having breakfast, but it did not.

It was obvious from the moment we arrived that this facility was 'on it's last leg'. There was a unusual odor about the place. Musty not moldy. Our 2 night stay was over $200 total... and a $5 charge to put it on our credit card! I would not want to be known to be carrying more than $200 cash in this neighborhood. Both queen mattresses looked quite new and there were no signs of bed bugs on - good news. But we did have a dead cricket on the floor right between the 2 queen beds. How long was he there? No idea. There were a couple of cars in the parking lot that obviously hadn't run for quite some time... one was in one of the handicap spots. The outside landscaping hadn't been attended to in quite some time. The ice maker was broken - "It just quit" is what we were told. It looks like it has been down for a long time. We were supposed to have breakfast included as part of our stay... when we got up on our first morning, we were shown a coffee pot and some sugar on the buffet! Hmmm... a bit lacking in the nutritional value. Needless to say... this will be our last stay at the Derby Inn & Suites.

Not easy to find from main street It was clean Just ok for sleeping Very plain Ok for price paid Ad said breakfast but like a lot hotel no breakfast One star

The tv didn’t work and we went downstairs to ask about it they said we only have 2 rooms left so I’m not giving you one. Google how to reconnect the remote- which didn’t work. There were more stains than weren’t on the carpet. It was gross. We also only got a half roll of toilet paper with no extra so running out in the middle of the night was great after being out celebrating my birthday (which they knew it was).

Very run down, mostly homeless people staying one night, some permanent residence. Did not clean room trouble getting extra towels. Safety lock on the door was missing.