Hotels near Lille Grand Palais in Nord-Pas-de-Calais

Stayed one night (driving through Lille) with the family. We reserved a ‘Family Room’ and got two adjacent rooms (connected through an inside door), hence had two bathrooms, TVs, the whole lot. The hotel looks recently renovated (or built), it is very well located in the city center of Loos, plenty of places to eat nearby, a beautiful park, and a Carrefour (in case you need some groceries). The hotel has all measures for dealing with COVID-19 and the breakfast was served to ensure guests are not on top of each other and the food. The staff was super friendly and helpful. Highly recommended and will pass by again.

Very well Inconvenient there is no parking except paying or places to be able to park around the hotel

We stayed here one night when we needed rescuing last minute due to the train strike. Usual clean, comfortable Ibis hotel, always good for a short city break, however avoid room 105, the wifi was shocking (ibis generally have good wifi as I have stayed in a few) and I called it a little prison cell, as the only window was up by the ceiling less than a foot long, had I been staying more than one night I would have asked for a new room. Natural light was poor. But it was clean and comfortable, general Ibis standards and good for a short stay. It’s across the road from Westfield shopping centre, and an easier walk from the station if you cut through the shopping centre, google maps took us the long way around. It was a good 10/15 minute walk from the centre of town, nice Christmas markets, and no restaurants within easy walking distance, unless you like the food courts in Westfield. Staff were friendly. My gripe is the check in! We arrived at the same time as a massive coach party, who’s tour guide made all his approx. 50 guests congregate around the small check in area whilst he called out their names and handed out their keys! They have a huge seating area to the rear, I’m not sure why the tour guide didn’t move his 50 guests to that area as he shouted out each individuals name and handed them their keys. We had to weave through all these guests to do our check in over his hollering.

The location is very good, just beside the train station in Fran, less than 5 minutes walk. It takes more than 10 minutes to walk to the European railway station. It is less than 10 minutes from the hotel to the old city centre. Carrefour, Chinese restaurants and western restaurants are on the doorstep. Eating is more convenient. The hotel is old and relatively clean, but the rooms are small and the European hotels are like this.

If you want to actually go to Lille, DO NOT BOOK HERE, you’ll never make it!! We booked this hotel in May 2022, for two trips in September and October 2023 for the rugby World Cup, well in advance and getting good prices. It was after that we realised what a shambolic, fraudulent, rogue trader outfit this hotel actually is. They first cancelled our October booking claiming they no longer owned the apartments anymore (?). We had a booking for five, they offered two single rooms as an alternative…..?! *********** did little to help, and we were left spend over £1000 more to get alternative accommodation which, quite obviously, was limited and now very expensive. Once is frustrating….. surely they wouldn’t do it again…. They’ve now cancelled our September booking, claiming renovation work that won’t be complete. Who is renovating their hotel in the middle of the World Cup…. So they’ve cancelled the reservation, and *********** have provided a one bed studio outside of Lille as a ‘suitable’ alternative….. for five adults 🤦🏼! Incompetent, fraudulent, thieves. Do not book, they’ll overbook and cancel you, leaving you to pick up the tab.

I prepared a review after our stay in room 127, 15/8/22, but due to its content, I waited for a response from the hotel itself. While being promised that action will be taken, I am not entirely convinced so will leave it up to you to decide whether or not you want to stay here... My children and I were covered in approx 50 bed bug bites each. All down our arms and legs and on my daughter's face. We did not realise until later in the afternoon, but the psychological trauma of the thought of bed bugs crawling all over us while we slept has been terrible. Disgusting and made us feel sick. Our bites were painful and will take weeks to heal. In the height of summer, we had to cover up our arms and not tell anyone we had bed bugs bites because of the embarrassment that would cause us. I washed everything and ourselves as soon as we got home, and spent sleepless nights with a magnifying glass looking for bugs. I bought mattress encasements for our beds and sprayed insecticide, hoovered everything in all creases and folds on the mattresses and beds. Like a woman paranoid of bed bugs being brought home from France. The response from the hotel when I informed them was basically 1. well no one else has complained, 2. but they will attend to it and 3. bed bugs can appear in clean hotels so it is not a sign if uncleanliness. You decide if you want to stay here. I think any bad reviews are removed. The reviews I did manage to find are quite old, 2018 and 2019, which also mentioned bed bugs. Should have read those before I booked as it has obviously been a problem for the hotel for a while. Shame as the rooms were well laid out and it was quiet. But there is no care and attention to cleanliness apart from a quick change of sheets and towels. The sofa bed was broken too. We certainly will not be staying there again.

The hotel is very new. But it doesn't feel like a five-star hotel, it's more like a high-end business fast. Lille has fewer star-rated hotels, and Baliari is a good choice. The location is very good, 3 minutes from the railway station, and there are large commercial plazas nearby. There is also a park opposite the hotel where you can jog in the morning. Not many choices for breakfast. Overall, it is satisfactory

On the last day of our stay I had to get onto reception to clean room no toilet paper no clean towels. The receptionist said you were in your room. That's why we could not clean it, so 8 said OK my husband and I will go out for an hour. We came back and the maid was just finishing off the room. The walls had filled in holes and wood hip paper over them. The toilet no bleach down and had to use my hand wipes to clean toilet. You have to mind all the steps when getting out of toilet and bathroom, also make sure you shut your hotel door properly as it does not shut itself. The breakfast croissant were greasey, I took my own teabags. As the ones they had were mint and the coffee pod machine was filthy don't use. We stayed in room 306 avoid, as you will here very loud noise off buses, cars beeping there horns at each other every night and day. Before the pandemic we stayed in room 308 that was OK. When you try to speak to reception they don't understand you unless you speak in French. Breakfast we went for 6am and around 7am was absolutely full no seats or tables. Seats are like wood and metal tables all wonky. One of the machines were broken in breakfast area. One of the breakfast staff always swapping things round when your trying to have a quiet breakfast. Like setting bowls and hot plate up again. Say its a 2 star instead of 3 star, the microwave you can only put microwave chips on from carrefour. Lille is 4 times expensive now and beggers argue with you and follow you around till you give them money. If you don't give beggers money they try to take your bags off you and I think got the jest they are threatening you. You have to walk away from them quickly. We will never go there again.

The hotel is excellently located opposite the main train station where the Eurostar arrived. The area was very quiet and also within walking distance to pretty much everything we needed to see so we walked everywhere and never needed public transport. The lobby of the hotel is cosy and very welcoming and the people at reception were friendly and very accommodating. The room was nice and the beds very comfortable. We didn’t have breakfast at the hotel so cannot comment on that but we enjoyed our stay and would stay here again.

Good location. Close to the train station, but Lille was not big. But the environment is really bad. I was sleepy. I was woken up several times in the middle of the night. First, the smoke alarm was called a few times in the middle of the night, and the second was the sound insulation effect was poor. I don’t know who went drunk in the corridor in the middle of the night and the sound was loud. .