The manager is accomodating and friendly. The internet went down in the middle of the night. I was doing work and called the front desk. It was a providor issue, but he called them and gave me the etlETA for resumption of service;all at 3:30am. The bathroom was really dirty and the rug was not vacuumed. Other than that, it served its purpose: comfortable bed, warm room, convenient, and inexpensive.