Sutton Lane Motel

Had the reservation booked for over a week. The event we were in town for ran late. Got to the property to check in and the office was locked up, no one working. Called the number and I could audibly hear the phone ringing through the window. There was a note on the door to go check in at the neighboring Days Inn. Apparently this is common practice. However common it may be, the Days Inn did not have my reservation handy (go figure). Absolutely no recourse or ability to right the wrong. Skip this place and keep on driving if you're ever in a pinch.

Checking in was fine. The individual in the office was extremely friendly and helpful. The bathroom was absolutely disgusting. Dead bugs on the floor and an ass skid mark on the toilet seat. I had just driven 1000 miles and was not in a mood to complain. I simply needed sleep. The bed was ok.. Honestly, I should’ve asked for a refund and slept in my truck.

I expected it to be outdated which I was fine with but I didn’t expect to find a huge dead roach in the bathroom floor, dirty floors and shower stalls and so much hair in the shower drain I could make a wig. Definitely disappointed in my stay and would not return.

Amazing stay. Very clean and quiet. Check in was a breeze. Will definitely be back

It's older and could just use an update on the bathrooms. They were very clean but fixtures and tile flooring need improvement. Actually very good for how dated things were!! Connie at front desk was excellent and very friendly!!

Affordable, quiet place for a one night stay. Very good beds, linens, and towels. Older bathroom was clean, but not particularly nice looking. Patio restaurant at Days Inn was excellent. Custard cones nearby completed a lovely evening.

Stuff was super friendly, great restaurant next door, and lots of stores within a 1 mile radius.

We booked as they allow pets. Were told we had to take a smoking room even though we paid extra for the dogs. Room stunk of stale smoke. Furnishings were old and not in good shape. Office is down the hill and only has certain open hours. There is nowhere to walk your pets.

I have stayed at this motel before. The rooms are clean and tidy and the price is great. But on my last trip I arrived after 9:30pm and the front office was closed and I was not able to check in. Apparently it is listed on the booking page but I overlooked it. I have never been to a hotel or motel that you can not check into late in the evening. I had a confirmed reservation. I feel that they should have reached out to me when they were closing the office to make arrangements for me. It was shocking to arrive after driving for 8 hours and the office was shut down for the evening. I had to find another hotel and had to pay almost twice the price. They need to figure out a way to avoid this in the future because I can see this happening to other guests.