The Rise Osaka Kitashinchi

I have been to Japan so many times, and this hotel is the most difficult to communicate with. I booked the best room type of this hotel and stayed for a total of 5 days. There was no cleaning for 2 days, and no staff in the whole hotel could speak English, so it was basically impossible to communicate. Various problems occurred in the middle. Ctrip actively helped to communicate, but the feedback was that I needed to wait for Japanese colleagues to communicate again, and the hotel did not speak English. . The hotel's disposable supplies are very poor, the bathroom is very slippery, and I fell directly after taking a shower! And the room is very low, and I often hit my head. . In terms of size, because the largest room type we booked has a good space, other room types may not even be able to put luggage. . The location is also OK, not far from Umeda and Namba, it is between them, but it is a certain distance from the subway, which may be a bit inconvenient if there are a lot of luggage. In short, I will not stay here next time I come to Osaka, and the overall experience is quite disappointing.

I was quite shocked when I walked into the room. Two people with a suitcase couldn't spread out evenly. I know Japanese hotels are small, but this one is not cheap. I have never stayed in such a small room at this price. I won't say much about the sanitary conditions, just look at the pictures.... I couldn't help but call the customer service to change the sheets. The lady told me to go to the lobby by myself because she didn't understand English. After communicating with the translator for a while, she ran to the back for a long time, holding a bunch of new sheets and pillowcases, and told me through the translator that I had to take them upstairs to make the bed myself. Me? ? ? After another round of communication, the front desk lady went upstairs to make the bed by herself. It's really hard for this job. The hotel management is very problematic. The only bright spot of this hotel: providing self-service mouthwash

The hotel is close to Beixin Station, the room is of a suitable size and well-equipped. The front desk reception is very attentive, and the lobby provides disposable face towels and coffee. The rooms are cleaned in a timely manner, but there are too few elevators. I waited several times during check-out time in the morning but couldn't get on the elevator.

It's good. The hotel is very clean. There are no disposable makeup removers and facial cleansing and skin care products, but everything else is available. It is also convenient to go to the coal fields and to Kyoto by car. If you are pressed for time, it is recommended to stay closer to the station.

Facilities: Very good, very complete, the front desk staff is very friendly, the transportation is convenient, the environment is quiet and clean, it is a good choice, I will choose this hotel again if I have the chance

I really like this hotel, the room is beautiful, clean, near the station, I will go back to stay again, the receptionist has good service 🥰🥰🥰🥰🥰

I booked a temporary hotel when my flight was delayed. It was clean and comfortable, and the room was not too small for Japan. I woke up late and missed breakfast time, but the waiter helped prepare one for me.