Courtyard Panama City Reviews

Planning on moving and was looking at land in the area. My stay was great and the staff was so friendly and helpful.

We stayed one night at the Courtyard in Panama City. It was a great price considering it was spring break. The whole hotel appears to have been renovated recently. The hotel and room was clean; however, we were given a two-queen room rather than the king room we booked. Overall, it was a decent place to stay but nothing particularly special.

Absolutely LOVED this hotel! Clean Quiet Amazingly comfy beds!! Friendly staff: Paula is amazing!! Loved the pool Very cute cafe area

Amazing stay! Very very clean wit friendly & helpful staff! Great location!

Very clean hotel, I know in most Courtyards are a little older but this one was very up to date and clean .

The location was clean, and spacious. I was in the area on a business trip and had recently had surgery. As a result, I needed some additional accommodations and assistance from staff. The employees on shift were friendly and EXTREMELY helpful. This is a good location for business travel (convenient to major roadways, and amenities), or short-term trips. I highly recommend!

Convenient with visiting family close by. It was an excellent choice!

Loved the pool and little bar. Great for a quick stop with the hubby.

We enjoyed our stay and the staff was very helpful and friendly

The only thing I didn't like, is the hottub wasn't hot!!

My wife and I arrived after midnight. We had worked all day and driven several hours to Pnanma City. When we arrived the lobby doors were locked for security and a sign directed you to use your room key or pick up a phone that was on the wall. As we had no key, I picked up the phone. It rang between 20-30 times and was then answered. The lady advised she was on the third floor and would be down shortly. A few minutes later, she arrived and unlocked the door. She checked us in without incident and was friendly. As I was extremely tired from a 20-hour day, I just wanted to get to sleep, so we went straight up to the room. My wife immediately noted several medium lengths to long black hairs in the room. They were on the floor in the bathroom, in the sink, in the shower. We were both too tired to address the situation at that time, so we took some pictures to address it in the morning. We cleaned the hair up and went to sleep. In the morning, we approached the desk clerk and explained what had happened. Her response was a little terse and caught me off guard. She wanted to know why it was not reported when we noticed the issue. I explained I was tired and a little cranky and felt it would be better to address the situation when rested and less apt to be impolite. We attempted to show the pictures, but she seemed somewhat ambivalent. We told her all we wanted was for the room to be cleaned while we were gone for the day and her attitude seemed to mellow. She said she would notify the general manager of our concern. When we got back, the room was cleaned, and all the hair was gone. We were not contacted further. Many of my reviews talk about how issues arise, and I try not to judge the issue, but rather how it is addressed. I do not think this was handled in the best way possible. As for the rest of the hotel, it was clean, and the public areas were nice. The location is okay, but not great. We chose this as it was the closest Bonvoy property to our son's residence. I think I would drive a little further on future visits.

Room was very good, clean, and hotel was located in a good area, near shopping and many restaurants. Plenty of space in room, including a couch. The bed was very comfortable. Only minor issue was the thermostat needed to be fixed, as when the door would shut, if it shut too hard the thermostat would go dark and not work.

Staff very nice, room very clean.

We enjoyed our stay at Court Yard in Panama City.