Guest User
October 15, 2023
A particularly bad hotel experience, such a disappointing hotel chain brand!
First of all, when I took my children out on November 11, I saw that there was a children's play area in the hotel's detailed introduction, but when I arrived at the hotel, I was asked if it had been cancelled! Without you, I would have taken down the promotional pictures!
Then, after entering the room, the room was not as clean and bright as in the photo, and the hygienic condition was extremely poor. The child ran on the carpet twice and the soles of his feet were black! Are we just saying that there is no carpet cleaning machine? Don’t have a vacuum cleaner? During the day, I didn't see the housekeeper bringing a vacuum cleaner to clean the room.
Then, the hotel’s rain shower head is broken! When I give my child a bath, the boiling water splashes everywhere! Except for the fact that the children were not washed, everything that shouldn’t have been washed got wet! My pajamas were all soaked. Anyone with a baby can understand my devastated mood! I called customer service and got a new one promptly.
Finally, there is the hotel breakfast, which is not delicious at all! There were many varieties, but the quality was very poor, so I ended up eating egg bread porridge.
In short, as far as this brand is concerned, this store is lagging behind! Never again!
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