Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Sep 30, 2025|Panorama Deluxe Room (2 Beds)
Guest UserThis trip stayed at his house for three days. The boss and the couple were really good. I saw others saying that they were good in his comments. This time I really felt that I was over. The mats and pillows in the room were latex I like. It was really comfortable to live. Because there is no way to have a trip, so I can live for three days. If I have time, I want to live for a few days. I will definitely stay at his house next time.
Facilities: Great
Service: First class
Butler service: awesome
Good health
Oxygen generator: Good
Butler service: good
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Price per night from:AU$41
Posted on Jun 22, 2026
Guest UserChoosing this hotel for my trip to Lhasa was absolutely the right decision; the overall experience was excellent from start to finish. I really must share this with anyone planning a visit to Lhasa.
The hotel's location is truly exceptional, right in the heart of the city center. You can walk to Barkhor Street in just a few minutes. A short walk to the left takes you to the Potala Palace, and to the right, you'll quickly reach Jokhang Temple. It's incredibly convenient whether you want to go for morning prayers or explore during the day. Downstairs, there's a supermarket and authentic ******* restaurants, so you don't have to go far for snacks, local specialties, or a quick meal. You won't need to stress about planning your routes, which is perfect for first-time visitors to Lhasa.
The hotel's overall ambiance is quiet and elegant, with a strong, minimalist ******* aesthetic. There's no noise or commotion. The guest rooms have excellent natural light and ventilation, and come equipped with 24-hour oxygen supply. After a long journey to a high-altitude area, staying here meant no discomfort from oxygen deprivation, and I slept exceptionally well. What surprised me most was the attention to cleanliness: the room was spotless, with no dust on the floor or windowsills, and the bedding was neat and soft. The bathroom, vanity, and shower area were dry and odor-free, and the towels and toiletries were neatly arranged. Even the nooks and crannies were perfectly cleaned. It's clear the cleaning staff put a lot of effort in, making the stay incredibly comfortable.
The front desk staff were exceptionally warm and attentive. Check-in and check-out were efficient and quick. They proactively offered helpful tips on local attractions and注意事项 (things to note) for pilgrimages. Any requests during my stay were responded to promptly and willingly, and they patiently answered all my questions. They even offered hot water and oxygen tanks. When I checked out, they thoughtfully presented me with a local specialty souvenir. Their demeanor was gentle and sincere, with no hint of perfunctoriness.
Overall, the location, living environment, hygiene, and service attitude were all impeccable. It offers excellent value for money. As it's the Year of the Horse, I wish every traveler to Lhasa a smooth journey. If I come to Lhasa again, I will definitely choose this hotel. I wholeheartedly recommend it to anyone visiting Lhasa!
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Price per night from:AU$70
Posted on Apr 19, 2026
Neko C
I love this hotel. Staff were very friendly and caring. Due to high altitude sickness I wanted to buy Pocari Sweat on Mei Tuan but didn't have a local phone number to place the order, the ladies at the front desk helped me out. They also upgraded me to a room with the view of the Potala Palace. The room is nice, clean and spacious with oxygen supply and lots of bottled water provided. There is a big shopping mall 300 meters away (about 10-15 minutes walk) which you can find restaurants there. Free laundry service is a big plus as I spent 6 nights in this hotel. I feel the price is absolutely worth it for the customer service they provided, and I would love to try the hotels under this chain (Hilton) next time when I travel to other cities in the future.
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Price per night from:AU$95
Posted on Apr 1, 2024|2-bed Room
hohotim
Very satisfied with everything, the best is the customer service, always answer all questions.
Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen.
There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning.
Everything was cured by the warm customer service.
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Price per night from:AU$63
Posted on Jun 24, 2026
Guest UserExcellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!
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Price per night from:AU$111
Posted on May 2, 2026
Huodezhanche119
This was my third stay at Thangka, and it has noticeably declined compared to my stays in 2018 and 2023. The main reason I chose it again was its proximity to Jokhang Temple. However, this time I experienced significant and continuous noise at night. The next morning, during breakfast, I realized the noise was coming from a machine in the 4th-floor restaurant or the self-service laundry area. I promptly checked out the next day and informed the front desk. The front desk attendant was very kind and assured me that she would report it immediately. I hope Thangka improves.
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Price per night from:AU$81
Posted on Jun 3, 2026|Deluxe Double Bed Room with Oxygen Supply – Panoramic Garden and Mountain View
Tanna_GubbI bought a pre-sale package on Ctrip, and the front desk ended up upgrading me to an executive suite on the second floor. Although the hotel isn't brand new, the decor is still quite good – it feels substantial and elegant. The breakfast spread was excellent, and the two-person set menu at Shang Palace was also delicious. Ms. Guo at the front desk was particularly attentive and thoughtful; she made me feel right at home from check-in to check-out. With great facilities, food, and service, the Shangri-La Hotel Lhasa is truly good value for money.
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Price per night from:AU$230
Posted on Jul 2, 2026
Guest UserThis youth travel is really pleasantly surprised. As soon as you enter the door, you will be wrapped in a warm atmosphere. The public areas are arranged in a stylish manner. Everyone sits together and chats and plays games, and is as lively and comfortable as a small family. The food is also very good, the breakfast is rich, the local specialty snacks are authentic, and I eat every day. The room and public restrooms are spotless, the bedding is clean and tidy, and it is particularly safe to live. The boss and staff are super enthusiastic, will take the initiative to share the surrounding play guides, and also help us solve various small problems. Staying here for a few days, not only feel the convenience, but also harvest the full warmth, it is definitely the first choice for accommodation here, has been recommended to friends in the same group!
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Price per night from:AU$11
Posted on May 13, 2026|Deluxe Smart Room (Double Bed)
Guest UserThe hotel's location is excellent, and the front desk staff were very efficient with check-in. It's very close to Potala Palace, making it super convenient for getting around. All the staff were warm and welcoming, the room was clean and tidy, and the night view was fantastic. Guys, you can book this place with your eyes closed – I'd definitely come back if I have the chance!
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Price per night from:AU$54
Posted on Apr 30, 2024|Boutique 2-bed Room
Guest UserThe hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel.
The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage.
The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app.
There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.
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Price per night from:AU$34