Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 19, 2026
Neko C
I love this hotel. Staff were very friendly and caring. Due to high altitude sickness I wanted to buy Pocari Sweat on Mei Tuan but didn't have a local phone number to place the order, the ladies at the front desk helped me out. They also upgraded me to a room with the view of the Potala Palace. The room is nice, clean and spacious with oxygen supply and lots of bottled water provided. There is a big shopping mall 300 meters away (about 10-15 minutes walk) which you can find restaurants there. Free laundry service is a big plus as I spent 6 nights in this hotel. I feel the price is absolutely worth it for the customer service they provided, and I would love to try the hotels under this chain (Hilton) next time when I travel to other cities in the future.
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Price per night from:KRW 137,924
Posted on Jul 21, 2026|Classic Deluxe Double Bed Room with Oxygen Supply
Guest User
The hotel service was excellent. Staff helped with luggage upon arrival and departure. The room had an oxygen concentrator, and there's a doctor available 24/7 on the first floor, which is a huge plus for guests worried about altitude sickness. Room service also brought up our takeout and a case of mineral water. The Chinese restaurant was delicious, and the breakfast spread was plentiful, especially the rice noodles which were perfectly to my taste. Many foreigners stay here. The one-on-one WeChat service with Riri was incredibly helpful and responsive to all our needs. I'll definitely be staying at The St. Regis Lhasa again next time I'm in Lhasa.
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Price per night from:KRW 288,692
Posted on May 26, 2026
XiyoujiejieaStaying at this hotel in Lhasa, I really want to recommend it to all my girlfriends! The location is absolutely amazing, super close to Jokhang Temple and Barkhor Street, all within walking distance ✨.
It used to be the old Nepalese Consulate, so it naturally has a 400-year historical vibe. The courtyard is perfect for taking photos in ******* outfits!
They offer a free ******* outfit experience + 10 free travel photos, and you can even get a direct view of the Potala Palace from the third-floor terrace!
The rooms come standard with an oxygen generator and humidifier. The little basket by the bed even has face masks and makeup remover wipes – a dream come true for anyone who loves attention to detail 🥹.
Upon check-in, they present you with a Hada (a traditional ******* silk scarf) and serve sweet tea. You can also experience tsampa making for free, making the check-in experience absolutely fantastic!
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Price per night from:KRW 94,967
Posted on Jun 6, 2026
Guest UserI stayed at this hotel from June 5-7 2026. The official check in time is listed at 2 pm. They did not give me access to my room until after 4 pm. Furthermore, laundry is listed as included service and they said their facility was not working and had to send it somewhere else. They charged me a hefty fee. I believe it’s a misnomer for this hotel to call themselves “international”
This hotel really only caters to Chinese speaking populations, which is fine and the typical situation in Lhasa, but to be more accurate, the hotel shouldn’t make the claim “international.” That would typically imply better more comprehensive services for people outside of one population and nationality.
This hotel is listed as 5 stars in Lhasa. I have traveled to many countries and stayed in many 5 star hotels. According to my experience, this hotel doesn’t measure up to a 5 star standard. Perhaps it did in the past. 5 star hotels typically have much better restaurants and dining options. The room was clean and I had a nice view.
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Price per night from:KRW 156,243
Posted on Apr 1, 2024|2-bed Room
hohotim
Very satisfied with everything, the best is the customer service, always answer all questions.
Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen.
There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning.
Everything was cured by the warm customer service.
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Price per night from:KRW 76,858
Posted on Jun 15, 2026|Deluxe Twin Room with Oxygen Supply and Potala Palace View
XiaojingerdegushiMany people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender.
Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it.
My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work!
The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.
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Price per night from:KRW 234,365
Posted on May 26, 2026
Guest UserI was a bit worried about picking a bad hotel, but it turns out I had nothing to fear. The room was spacious enough and had great natural light. The bathroom was odor-free, and they provided a full set of toiletries. The price was also very reasonable, making it a great value for money when traveling. The front desk staff were incredibly warm and patient, and very efficient! I'll definitely stay here again on my next business trip.
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Price per night from:KRW 77,490
Posted on Jun 26, 2026
Guest User
After arriving in Lhasa, I realized how much energy you save by staying close to the attractions. This hotel is super convenient for visiting the Potala Palace, Jokhang Temple, and Barkhor Street. We basically walked everywhere, and whenever we got tired, we could just come back to rest. Every evening, we'd go up to the rooftop terrace and sit for a while. It faces the Potala Palace directly, and the night view after the lights come on is absolutely stunning – perfect for taking some great photos. The lobby offers free coffee and tea all day, and the owner even gave us some milk tablets to try. They were incredibly welcoming, chatting with us like old friends. They proactively reminded us about altitude sickness precautions and recommended sightseeing routes based on our schedule. The whole stay was very relaxing.
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Price per night from:KRW 19,162
Posted on Mar 29, 2025|VIP Light Luxury Yajing Double Bed Room (Dual-mode Oxygen Supply)
Guest UserI checked into the hotel on March 28th. I had severe altitude sickness. I saw a reminder on the Ctrip backend that the hotel would start supplying oxygen at 8pm, so I had to buy a few oxygen cylinders myself. There was a problem with the humidifier in the room. The room attendant came in without saying hello, just filled the humidifier with water and left. There was no minimum courtesy or kind reminder to customers about the instructions. There was no training or assessment on weekdays. At 8 o'clock, there was still no oxygen, and my oxygen cylinder had been used up. I called the front desk and she told me that the oxygen supply would start at 8:30. At 8:30, I called her again and she said the technician had gone to open it. At 8:33, she called again and asked me to wait. I arrived directly at 8:37. I questioned the front desk, but they still didn't feel uneasy. I went to the VIP building of Tibet Hotel as a person with altitude sickness. Many other hotels provide oxygen all day long, but they didn't provide oxygen from 8:30 pm to 7 am the next day, which is very unfriendly. I didn't expect that they didn't provide it during the time period and there was no apology. I had a severe headache from altitude sickness and found the front desk to question them. High-quality service should open oxygen for customers in advance and care about their physical condition. This front desk was arrogant and had no sympathy for the customers. Altitude sickness is very dangerous. I accepted such a cold and ruthless service experience of the VIP building of Tibet Hotel when I was extremely uncomfortable. I will never come again! !
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Price per night from:KRW 112,445
Posted on Apr 30, 2024|Boutique 2-bed Room
Guest UserThe hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel.
The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage.
The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app.
There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.
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Price per night from:KRW 49,484