The Shells Resort & Spa Phu Quoc
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The Shells Resort & Spa Phu Quoc

Discover The Shells Resort & Spa Phu Quoc, an 5-star stay in Phu Quoc Island. With a score of 7.6/10 based on 330 reviews, it offers an outstanding blend of quality and value, with prices starting from US$89.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Sân Tennis Phú Quốc: 1.21 km away

Hồ Bơi Cafe Nam Anh: 1.21 km away

Dinh Bà tướng Lê Kim Định: 1.09 km away

Amenity Highlights

Leisure: Eco tours, Massage room, Kayaking

Pets policy: Pets are not allowed.

Food & Drink: Room service, Restaurant, Bar, Halal meals provided, Alcohol-free rooms (on request)

The Shells Resort & Spa Phu Quoc

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Highlights
Free airport transfers
Delicious breakfast
Ideal location
Free parking
Lots to do
Amenities
All amenities
Property Description
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The experience was great. Stayed there for 4 nights. The staff is extremely helpful and polite.
Surroundings
Airport: Phu Quoc International Airport
(17.5 km)
Landmarks: Dinh Bà tướng Lê Kim Định
(1.0 km)
Landmarks: Sân Tennis Phú Quốc
(1.2 km)
Landmarks: Hồ Bơi Cafe Nam Anh
(1.2 km)
Landmarks: PFC
(1.2 km)
Landmarks: Ong Lang beach
(1.5 km)
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11

Luxury Suite Ocean View

1 King bed and 1 Sofa bed
123m² | Floor: 1-2
Has window
Free wired Internet
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
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9

Luxury Villa with Garden View

1 King bed or 2 Single bed
80m² | Floor: 1
Has window
Free wired Internet
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
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4

Spa Inclusive Luxury Villa Garden

1 King bed or 2 Single bed
Has window
Free wired Internet
Non-smoking
TV
Daily housekeeping
Crib
Bath towels
Room Details
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9

Premium Deluxe Room with Ocean View

1 King bed or 2 Single bed
75m² | Floor: 1-2
Has window
Free wired Internet
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
Check Availability
9

Luxury Villa With Poolside

1 King bed or 2 Single bed
80m² | Floor: 1
Has window
Free wired Internet
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Room Details
Check Availability
8

Family Suite with Ocean View

1 King bed and 2 Single bed
135m² | Floor: 1-2
Has window
Free wired Internet
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
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Average for similar properties in Phu Quoc Island
Most Mentioned
Review summary
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Service Quality: The staff is consistently noted as friendly, helpful, and attentive, with sufficient English skills for communication. The hotel provides a shuttle service to and from the airport, enhancing convenience for travelers.(based on 99 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 16, 2025
Location is ~40 minutes from airport and ~15 from city centre for seafood restaurant and nigh market by taxi.  If you plan to visit the southern part of the island - buggy/ the park, it takes around an hour by taxi.  There is only one restaurant inside the hotel. There is no restaurant, cafe or local hawkers outside the hotel within walking distance.  The hotel has a large pool where close to the beach, it has nice view with great music by the disc jockey. You can pay for cocktails and snacks. It is excellent relaxing when swimming inside the hotel. However, the hotel is not recommended guest to swim at private beach.
O‍u‍o‍u‍o‍u
October 16, 2025
Shells Resort offers an airport transfer service, which is very convenient. It's about a 30-minute drive from the airport and centrally located, making it a great base for exploring the central part of the island. If you don't want to switch hotels every day, you can book two nights here to explore the central area before moving on. To book the transfer, reserve in advance on Ctrip, enter your flight number, time, and contact number. Hotel staff will be waiting at the airport exit. (Here's a tip for quick Phú Quốc visa-on-arrival processing so hotel staff don't wait too long: Download the entry form online before leaving your country – there are guides on 'Xiao Hong Shu' on how to download it. Prepare a 2-inch white-background photo, print your flight and hotel itineraries in advance, and buy a local SIM card/eSIM on Taobao beforehand. This will make border crossing super smooth!) **Hotel Environment:** We booked a private garden villa with a garden view. It offered great value for money and excellent privacy. The shower and toilet are separate, which is great – no crowding in the room after swimming. There's a bathtub (bring your own disposable tub liner). The hot water storage isn't very large, so take quick showers, as the water can get cold later. For a bath, you'll need to boil water. The bedding is clean, and flip-flops and bathrobes are provided. The pool and beach are both great. I brought my own clothesline, and it was very convenient to dry clothes in the small garden. The hotel offers a #0 shuttle service which makes getting around very easy. If your luggage is heavy, the staff will help you carry it to your garden entrance and will also pick you up to go to the front desk for check-out. Breakfast is quite rich, and the environment is beautiful. Overall, if friends visit again, I would give Shells Resort a five-star recommendation. DIAH at the front desk was very attentive and even helped us call a taxi when we left. However, when traveling, always confirm the price before getting into any vehicle.
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S‍U‍N‍S‍H‍I‍N‍E‍1‍2‍3‍4‍5‍6‍7‍8
October 5, 2025
Dated room, needs some maintenance done. Location is inconvenient to any restaurants, shops, and amenities. It is quite far walking to the main road, plus there are stray dogs. Stay here if you intend to do nothing at all on your trip, just relax and chill in the room.
李‍小‍p‍i‍k‍a
August 21, 2025
It is a great resort. Located in middle of island. Although it is far away from northern and southern tourist hotel complex,it is close to night market and the price is really affordable. It just you might need to rent a scooter or hire taxi for better mobility. We rent scooter so we had fun.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 24, 2025
I am writing to express my disappointment with my recent stay at your hotel from 18-20/Jul 2025. Several serious issues negatively affected my experience: 1. There was continuous water leakage in my room ceiling, which was both uncomfortable and concerning. 2. I was unable to reach the front desk via the room phone despite multiple attempts, and I could not contact the buggy service either. Communication was very difficult. The hotel is located in a remote area, and it was extremely hard to get transportation, which made commuting frustrating. I hope the management will take these concerns seriously and provide a reasonable explanation and compensation. I look forward to your prompt response and resolution.
S‍h‍a‍r‍m‍a‍0‍3‍a‍d‍i‍t‍y‍a
November 20, 2025
The experience was great. Stayed there for 4 nights. The staff is extremely helpful and polite.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 3, 2025
It was a great resort with good breakfast options and good location if you rent a motorbike to explore the island. The beach at the resort is nice as well. The restaurant was average, and there was much better food and cheaper outside the hotel. The hotel provides a free shuttle bus, which was great too! Overall, it was a great island and a peaceful place.
J‍u‍n‍e‍ ‍Y‍o‍o‍n‍ ‍Y‍i
November 27, 2024
I visited here for the second time. Although the transportation is uncomfortable, I wanted to relax in a spacious villa in a quiet area. In particular, the staff were friendly, and they seem to be carefully selected, educated, and treated. In particular, the desk staff was friendly, and it was easy to communicate in English. (Many of the five-star hotels in Phu Quoc have difficulty in communicating with desk staff in English) This is not a fancy and noisy place. Rather, it is a place of quiet peace that is practical and classy. Everything is going accordingly. There are not many types of dishes at breakfast, but the quality is good. Both of the spa and restaurant service are cost-effective. The beach and pool are small but practical, cozy, elagant, and well managed. The resort buildings and interiors are also small and old, but I could feel the soul of the architect.

Services & Amenities

Flow Restaurant
Style: A la carte
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free
Ambience: Traditional
Dining options: Property guests only
Business hours: [Mon - Sun] 06:00-22:00

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 2 days in advance by email

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 17 years old and under
VND 289,410 (approx. US$11.15) per person
Adult
Buffet:VND 394,650 (approx. US$15.21) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2014
  • Renovated: 2023
  • Number of Rooms: 134
Phone:+84-2-973718888
Email:reservation@shellsresort.com
With a stay at The Shells Resort & Spa Phu Quoc in Phu Quoc, you'll be 4.2 mi (6.8 km) from Phu Quoc Night Market and 13 mi (20.9 km) from Vinpearl Safari. This beach resort is 18.3 mi (29.5 km) from Phu Quoc Prison.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a steam room. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at FLOW Restaurant, a beachfront restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available on request).

Make yourself at home in one of the 134 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

You might be wondering

What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?

Check-in time at The Shells Resort & Spa Phu Quoc starts at 15:00, and check-out time is by 12:00.

Does The Shells Resort & Spa Phu Quoc have a pool?

Yes, The Shells Resort & Spa Phu Quoc has a swimming pool for guests.

Are pets allowed at The Shells Resort & Spa Phu Quoc?

No, pets are not allowed at The Shells Resort & Spa Phu Quoc.

How much does it cost to stay at The Shells Resort & Spa Phu Quoc?

Room prices at The Shells Resort & Spa Phu Quoc vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Shells Resort & Spa Phu Quoc from the nearest airport?

The nearest airport is Phu Quoc International Airport, located about 30 mins from hotel by car (17.5 km) away.

What’s the cancellation policy at The Shells Resort & Spa Phu Quoc?

The cancellation policy at The Shells Resort & Spa Phu Quoc depends on your room type and booking terms.

Does The Shells Resort & Spa Phu Quoc offer airport transfers?

Yes, The Shells Resort & Spa Phu Quoc provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportPhu Quoc Intl. Airport
Distance to Airport17.51KM
Average Price FromUSD156
Hotel Star Rating5