I was staying at several La Quinta on my road through Florida. Not anymore. They have been cancelled. Specifically picked here to use laundry facilities. When checking in I asked about laundry service's and was directed where and how to use the digital washers. Loaded the machines with soap and than found out washers were disconnected. No out-of order sign as well. Only had nightgown on, all clothes in washer full of soap. Motel would not help me out, directed me to go to laundry mat in my nightgown . Under the circumstance's with clothes full of soap would not allow me to use industrial washer machine. There mistake, and was told laundry facilities is a service they offered, don’t have to provide it. So beware. You might think you’re getting breakfast, however this is also service as well. Hotel would not help me out and they messed up. Absolutely no respect for their paying customers. Manager would only text staff about situation and would not talk to me . Never again will I stay at this chain again. Do not recommend