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Homewood Suites by Hilton Pittsburgh-Downtown
4.4/5101 Reviews

Homewood Suites by Hilton Pittsburgh-Downtown

Downtown Pittsburgh Pittsburgh|0.22km from Senator John Heinz History Center
My wife, adult son, and I booked a week at this hotel. We chose this hotel based on the location for events we were to attend in the strip area. We booked a king with a fold out sofa and the room had enough room for the 3 of us. The check in is one flight up from street level which is something we are not used to. We figured it out and it wasn't a problem after that. Upon check in we were informed we were allowed one maid service for the week. We picked Saturday thinking this would work as it was half way through our stay but the front desk person informed us they don't do maid service on the week end (not true because we saw cleaning staff working on the week end cleaning rooms). We picked Friday and upon returning on Friday found that the room was not serviced. We pilled our used towels in the corner of the bathroom thinking we would have fresh with the maid service. My wife had to go down to the front desk and to secure fresh towels. We had one soap bar and two small bottles of shampoo for the week. We were able to secure more from one of the maid carts in the hall with the maids approval. Our bathroom shower had a half glass partition with the other half open. The shower leaked significantly and we had to mop up the water every time we showered from the floor so we wouldn't fall. The hotel advertises valet parking. Not true. We could tell the covered garage was set up for valet parking as they could park cars end to end but when they did away with the valet they lost at least half of their covered parking spots. The upper level is accessed from the back alley with a very tight turning radius. Really tight. There is an uncovered overflow lot across the street but unloading in a rain storm sucks. We were charged $19 per day plus tax for the parking. The Steelers were in town that Sunday so the hotel was pretty crowded for the weekend (breakfast and parking). Breakfast was included with our stay and consisted of frozen eggs, potatoes, and sausage every day which was heated in the oven and brought out in large pans. The eggs were like rubber, the potatoes bland, but the sausage was ok. There are muffins, bagels, fruits, and oatmeal in a big pot. My friend who was staying here also in a separate room said the oatmeal tasted like paste. She said her shower also leaked. We were awakened at 4:20 a.m. on Wednesday of our stay by the fire alarm. We were told to vacate the hotel asap. Scary to say the least but it was just heavy smoke from a room the floor below us from a pot of food left on the stover overnight. I commend the hotel for having this alarm system and evacuation plan in place. The next morning we were awakened at 0700 by jack hammers outside on the street below. Really, 0700? Not much of a view either. The hotel has a lot of things going for it...great location, friendly and helpful staff, clean public areas...but needs improve a number of areas and not cut corners at the expense of their guest.

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Explore Guest Reviews of Hotels in Pittsburgh

Searching for hotels near Senator John Heinz History Center? Compare room rates and reviews to find your ideal stay.
Pittsburgh Marriott City Center
4.1/5102 Reviews
Downtown Pittsburgh
This is the first and only time I've written a review of a Marriott. I'm doing so because it was that bad. Literally, THAT BAD. To start, I am a Platinum member for many years. So I am very used to very good service at Marriotts. Today, it was the exact opposite. This weekend, Taylor Swift was in town. This made things busy at this hotel. And hectic. And full. And also, most notably, not a surprise. Taylor has been coming to Pittsburgh for almost a year. However, this large hotel seemed confused, confounded and dazed at the number of paid guests who showed up today. They left a very inexperienced ”supervisor” in charge of the hotel and the result was a cluster. This was likely their busiest weekend of 2023 so an actual manager and extra housekeeping staff would have been appropriate. Neither were in place. We tried to check in at 230, which as a Platinum member would never be an issue anywhere. Here, they said they had no rooms. They suggested we get ready for the concert in the lobby bathroom. Yes, of the hotel. So, we did that. We did it with no apology, no emotion, literally zero human communication that recognized what a mess this was. We paid for a suite, but instead got ready in a communal bathroom with hundreds of other misplaced guests. At midnight, we returned to the hotel and tried to get a key for the second room we had already paid for. We were yelled at to get in the regular line, as no Marriott Elite service was available. When I asked what the rate would be since they were checking us in well after midnight, ”Chris” sneered and said he wasn't ”in the mood” as he had already been yelled at today. I'm sure he had been, and that part stinks for him. At 1AM, there was still a line out the door of people trying to check in for rooms they paid for starting hours ago. This hotel is to be avoided. Go to one of the hotels across the street.
Even Hotel Pittsburgh Downtown
4.2/5109 Reviews
Downtown Pittsburgh
The hotel itself is good, the location is in the city center, it is very convenient to walk around and eat. Parking can stop at the parking building across the road, but the hotel charges $30 a day for the night, the parking lot price is $28 overnight, but the second day when I left, I charged $12, I suggest you go directly to the parking lot. In addition, when booking, it is said that breakfast is included, but the order that is ultimately generated does not include breakfast. I hope that Trip.com can be consistent in this regard.
SpringHill Suites Pittsburgh North Shore
3.9/5102 Reviews
North Shore
The rooms were clean spacious, included a kitchenette, and well cared for. The staff were all friendly and accomodating, including the desk intake, the breakfast help and room cleaners. We stayed four days and I was sorry to leave.
Drury Plaza Hotel Pittsburgh Downtown
4.6/5100 Reviews
Downtown Pittsburgh
It’s a nice hotel, quiet, clean and welcoming, breakfast is fine as usual. Convenient location. I will back again.
Omni William Penn Hotel
4.4/599 Reviews
Downtown Pittsburgh
The location is particularly good. If the weather is good, I feel that I can walk to most places. I can go straight to lyft and get cheap. Pittsburgh has bad traffic. In this place, it is more worry-free to drive others than to drive. I feel that the service is very good, but the first The shortcoming of the tripartite reservation is that a lot of services can't be enjoyed. If you apply for a member directly, you will have more free services. If you go online, you only have free low-speed traffic. If you are at high speed, you can reduce 10 knives, which is 5 knives per day. Not expensive! The lobby is really good! There is a free apple at the front desk and a variety of fruit soaking water every day! The room is a bit small, the air conditioning is very good, the water pressure is also very good, the bed is very comfortable! But Ctrip is really cheap, and the US website has a tax of more than 10%!
Cambria Hotel Pittsburgh - Downtown
3.8/598 Reviews
Downtown Pittsburgh
We met our kids there for the Elton John concert at PNC Park . I booked a year in advance at Cambria Downtown thinking it was close but far enough away fro immediate crowds. I’ll address the negatives immediately, but continue reading because it has a good end. Thank you I usually choose a hotel that has an indoor heated pool , a hot tub is a bonus , Cambria had both! Next is as mentioned above , location , close but not in the thick of things, Parking availability is important so our car can be left at hotel without concern, again Cambria met my criteria , things are good so far . Now , Upon arrival to Hotel there was much construction building and road so getting there was confusing , once we pull on to the Drop off area , their parking lot was closed and being maintained, we were instructed to use the parking lot up the road and tell the attendant that we were hotel guests , well that didn’t matter at all it was still 6.50 to park , the attendant was only there til 3 , so the parking lot was ‘open air ‘ no security, no responsibility on their behalf. Next we try to get checked in … cannot til 4 , no exceptions , so we hung around the lobby , bar was not open so no food or beverage available. We check out where the pool is see the hot tub , things look alright , 4 o’clock comes we check in get settled decide to go for a swim , the pool was freezing ( not even 70 degree) and the whirlpool/ hot tub had not been working for about two weeks. YES WE UNDERSTAND things happen beyond our control , but our expectations had been crushed and would have never happened if these issues were mentioned on the Hotel Site or the Booking sites , plus I’m signed up for text and emails , but no mention of the construction, the parking, or hot tub malfunction. Just communicated to us prior to our visit . Now transportation becomes an issue because we are no longer in a designated Hotel parking area. Cabs are not readily available as you may think, the Hotel stated it offered shuttle service within a 3mile radius , turns out that there’s only ONE GUY who doesn’t come on til 1-2 O’clock in the afternoon. NOW for the GOOD STUFF. The immediate folks that we interacted with couldn’t have been nicer and more accommodating! JOHN the one shuttle driver was SUPER NICE , SO POLITE, communication was key , JOHN was WONDERFUL! He was a key part to turning our stay around to be greater than expected . Also OSCAR was head of food and beverage , he too was very accommodating offered to drive us around in between all his other duties, and Fun! A great sense of humor . Than there’s DEB the manager she was so helpful , she apologized for our inconvenience ( which wasn’t necessary) she had and employee turn up the heat in the pool since the hot tub was not working . She went above and beyond to try to make things right , and they weren’t really wrong , there was just need for better communication, in regard to the websites so that people could be informed of what was happeni

Frequently Asked Questions

Pittsburgh Travel Guide

Looking for hotels in Pittsburgh? Trip.com is a great place to start. Book hotels in Pittsburgh via the Trip.com website or app, it's easy and hassle-free. If you travel to United States, visiting Pittsburgh is a good choice. You can plan a one or two day trip to Pittsburgh.

Pittsburgh International Airport is the primary airport in Pittsburgh. Besides flying, taking a train to Pittsburgh Amtrak is one of the other major methods of transportation.

There are 68 hotels in Pittsburgh with excellent service. The local average price is 172 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 21 four-star hotels in Pittsburgh at an average price of 194 USD per night. There are 31 three-star hotels in Pittsburgh at an average price of 170 USD per night. There are 10 two-star hotels in Pittsburgh at an average price of 108 USD per night. As a popular tourist city, Pittsburgh has many renowned chain hotels. Hotels under the Days Inn brand are a good choice. Days Inn is the most popular brand among tourists. Hyatt Regency Pittsburgh International Airport in Pittsburgh is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Omni William Penn Hotel.

If you stay at a hotel in downtown Pittsburgh, nearby attractions like Smithfield United Church of Christ, U.S. Steel Tower can be your first stop. For short trips in Pittsburgh, Pittsburgh Botanic Garden, Pure Skin Care Center & Beauty Lounge, Bayernhof Music Museum are all good options. You can also visit top-rated attractions like Squirrel Hill, Mount Washington. Upon departure, you can head to popular commercial areas like Shadyside Honda, Station Square, Macy's to buy souvenirs or travel accessories.

Average seasonal Temperature

• Spring: 38.61°F during the day, 28.4°F at night

• Summer: 66.25°F during the day, 53.37°F at night

• Autumn: 75.36°F during the day, 63.57°F at night

• Winter: 47.93°F during the day, 37.8°F at night

Average seasonal Rainfall

• Spring: 31.838581 cm

• Summer: 45.157482 cm

• Autumn: 39.92126 cm

• Winter: 35.5 cm

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