Pet-friendly Hotels in Playa del Carmen

As the Banyan Tree service did not have to say, that is, the charges are expensive, even the expensive is not good for hygiene, the pool villas, the small collapse in the yard can not lie, placed in the corner of the eaves do not say mosquitoes There are many ant bugs and a lot of spider webs. It looks dirty. The colony is also covered with insect secretions and spider webs. The partitions in the room are all gray, which makes people feel uncomfortable. And if it is too far to go to the beach, it is not convenient. It can only be said that this Banyan Tree is relatively backward, not as good as the nearby Viseroy.

Our family recently stayed for one week at Rosewood Mayakoba. We went for Thanksgiving week and there were lots of festive theme dinners with delicious food and music. The service by the staff was exceptional- some of the best I have ever experienced in all my years of travelling. ( Including reception, concierge, waiters at restaurants, pool and beach attendants). It is an gated community with lush landscaping , lagoons and a beach. The setting is truly magical. Be sure to take the boat ride offered by the hotel that goes through the resort. My grandchildren loved the resort including the bicycles provided to all the guests, the complimentary beach equipment including a sail boat. The 1.5 hour snorkel trip was great too. We ate at all our meals at the hotel and Zapote was our favorite. Look into the meal plan that is not advertised but is reasonably priced. My son and his wife did the community dinner and said it was a highlight. At the beach and pools the staff come around with treats all day long. The snowballs are great too! The suites are fabulous and large with luxurious bedding. Housekeeping cleaned our suite to perfection 2x a day. There is a great spa with a sauna and steam area and a beautiful adult pool at the spa. Rosewood Mayakoba does everything first class! I want to thank our amazing butler- Gerry. He provided us with great service during our stay and had the best attitude. Be sure to download the app- to contact the butler. He will respond immediately. Thank you also to Susana Palacios/ Concierge- for your great communication in planning our trip. Also to Jorge Garcia- Reservations Agent- for being so kind to us. It was a pleasure meeting the Rooms Director- Alberto. Thank you for the beach bags. A resort that is that special does not just happen without the leadership of the General Manager- Daniel Scott and the Resort Manager- Christian. They are always present and very engaging with the guests. I loved talking with both of them. There is a reason Rosewood Mayakoba is rated 5 stars by Forbes Travel Guide. They have also won numerous awards including Travel and Leisure Worlds’ Best. Our whole family enjoyed our week at Mayakoba and look forward to coming back.

We had the best time at Mahekal! It was our second time back and we’re ready to plan our next stay. The rooms are lovely and the amenities are everything you need for a relaxing vacation. Food and drinks are very good (especially compared to other all inclusives in the area), but what stuck out the most to us was the service. Everyone we encountered was more than kind and really made the experience so memorable. Special shoutout to Rosa, Alberto, Luis, Eduardo, Manuel and Gilberto - they are all a dream and we miss them already! Can’t wait to go back.

With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar Zona Hotelera), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This luxury resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

The hotel was very, very pleasantly surprised. On the seaside, there is a road with a rooftop swimming pool. The most beautiful infinity pool I have seen. The sea is in the distance. Dropping this hotel provides the greatest comfort on the way

hotel done fixed their mistake from the website I booked. When we arrived they told us we need to pay extra tax & no bkft included. But we showed them the itinerary that we payed. Hotel( Guillermo ) initiatively solve the mistake for us, which is a very good move! Allow us to enjoy more in the beautiful trip. Restaurant waiters are super kind and pay attention on their guests which is five star service we expected all the time. Thanks Walter giving us a wonderful experience. Also the one who assisted us bring luggage downstairs in this morning, Axel was super detail oriented in service, perspected our needs!! He deserved more! Thanks for those beautiful exp. your colleagues made our trips easy & enjoyable!

There is no need for golf. You can stay in other good hotels at this price. The restaurant is delicious, but all-inclusive is not recommended. The price is not as good as a la carte.

Absolutely awesome place to recharge, relax, swim, enjoy great views etc. World class service. We had been traveling for two full days before arriving and we’re greeted by one of the most helpful front desk ppl I’ve ever encountered (Stefan). He got us registered, and ready to go in record time. Our stay was perfect.

We just returned from our anniversary trip to the Andaz Mayakoba, and we loved it. We actually starting planning our next visit before we had even left! The service is excellent--only positive experiences with all staff we encountered. They are so kind, helpful, and sincere. We loved having our room cleaned every day, then tidied again in the evenings while we were at dinner. The beach is beautiful--lovely soft, light sand and NO sea****! The whole Mayakoba area has barriers placed in the sea to keep the sea**** from getting into the swimmable areas and onto the beach (we heard from other couples on our flight back that sea**** was a problem on other beaches around Cancun and Playa del Carmen). The whole resort is lovely with meticulous grounds. The buildings have a modern feel to them (stainless steel, gray woods, glass), but with a beautiful, colorful mural painted on each one (in the lagoon area). The regular king bedrooms are spacious with big bathrooms, a sitting area, and an outdoor patio. (We've stayed in suites in the past which are lovely and have a great little plunge pool, but don't ever really use all the space since we're usually off doing things). The resort is divided into a lagoon area and a beach area with bicycles you can ride back and forth, or golf carts that will take you from one area to the other. Both areas have their advantages with access to restaurants and pools. The lagoon area feels a little quieter, probably. It's easy to access both areas--I enjoyed riding the bikes to and fro. Food is very good. Highlights for us were Sotavento which is magical at night--right on the beach with lights and lanterns. I had sea bass and the green salad at Sotavento and both were delicous. The ice creams there were top notch--we tried two of the desserts one night, then came back again the next night for dessert so we could try the other ice creams! Casa Amate is a little pricey--but worth the splurge. Everything is prepared so beautifully. The red snapper was cooked perfectly and bursting with spices and flavor, and my wife's chicken was ultra tender and flavorful. Starters, salads, and desserts were fantastic. The other restaurants are less money--Tinta del Pulpo and Cocina Milagro portions are large and shareable--especially if you plan to get dessert! (I liked Tinta because when in Mexico, I love eating good Mexican food.) Overall--highly recommended. One of our favorite resorts anywhere.

I don’t even know where to start. Residence Inn at Marriot Playa Del Carmen has to be on of my pleasant hotel experiences ever. Starting from the positive vibe you feel as soon as you enter the premises all the way to when you checkout, they make you feel like a truly valued guest. Staff Everyone keeps smiling at you and they always try their best to accommodate your requests. Willy(security) was always there to assist whenever we arrived at the hotel. He was very professional and knowledgeable of the area, so he could put you on the right track regardless of which destination you were trying to get to. Gabriela (front desk) was super pleasant to work with during our check-in, when we had to extend our stay and every others time we had to request assistance from her. She always had a smile on her face and truly made us feel welcome. Cleanness The hotel appears to be brand new, with modern amenities and great décor. They keep all the common areas squeaky clean. I had to work from my room, so oftentimes when Domingo and Paulina came by to clean the room, I was in the middle of a meeting, but they never gave up on me and kept coming back until they made sure my room was clean on daily basis. Amenities Considering it is a hotel, they have an amazing gym and rooftop pool. I was hesitant about working out there at first when I made a reservation, but after seeing the equipment, size and clean environment they have at the gym, I actually looked forward to working out in the mornings. Food They serve decent breakfast(included) in the mornings between 7 to 10 am. They also have a specious dining area, so you will never have an issue finding a table. Waiters are also amazing, they try everything they can to make sure you have a pleasant dining experience. Thank you for an amazing experience, we will be back!