Grand Hallmark Hotel - Johor Bahru

Nice room. My room is on the 1st floor and my room is close to the reception and the exit, so I don't have to walk too far to get out. I really liked it and was happy for the room.

High deposite 200 myr. No flexibility friendliness. Matterasses are not same as shown above.

Not recommend Mak dan saya booking 2 bilik.(1 twin & deluxe double),tengok gbr cantik.tpi bila dah masuk dpt bilik yg mcm ni??ok klu bilik mcm tu at least letaklah gambar bilik sebenar kat semua app supaya semua customer blh dpt lihat bilik sebenarnya bkn letak gbr cantik2 pastu tiba2 customer dpt bilik yg gambar kedua tu?ye bilik ade yg kecil atau besar tapi letaklah gbr yg sebenar.ni klu ikut gbr kat online ni semua nampak mcm bilik besar.mcm mana suruh customer terima?aircond pun bising&lambat sejuk..kita customer nk minta dua perkara je iaitu nk dpt bilik sama mcm gbr and bersih.

Location is plus point for me. A lot of local restaurants and pub surrounding.

Great location, clean room and friendly staff. Had a pleasant stay!

Everything is going well except the internet connection is shared with all hotel tenant

I checked out of the hotel early Saturday morning. While I was on my way home, about 40-50 minutes after checking out, I realized I'd left my phone charger in the room. I called the hotel front desk and asked them to check the room and keep the charger, promising to pick it up later. The receptionist readily agreed. Later that evening, I called again to confirm, and they confirmed they had it. However, when I checked yesterday and today, they couldn't find the charger and were trying to evade responsibility. My charger is an expensive, original charger, not available in regular stores; you have to buy it at an official shop.

Late night back to hotel The card unable to access to my room, the staff help me manual open the door.

Room is okay, towel is smelly like tatters, location is far, breakfast needs to improve