Guest User
September 23, 2022
Stayed a day for full board package. They doesn't provide so many facilities of which they advertise. Mainly, they didn't give Wifi facility. There was no BBQ facility as advertised. Talking about room features, TV didn't work. Room telephone didn't work either. There was no Iron, Refrigerator, Minibar nor coffee maker in the room as advertised. Not satisfied with food, too. We weren't given any opinion to choose a meal for lunch. Received rice & curry- (steamed white rice,curry chicken, beans & another curry or two). For dinner we were given only two options- a course (only one course was available) or a chicken mixed nasi goreng. Only two dessert options were available- vanilla ice cream or sliced papaya. We weren't given any chance to choose breakfast, too- received String hoppers & milk rice. Despite their failure to provide basic facilities, they didn't deduct a single rupee from the charge they told us when booking. If telling something positive, Staff was friendly & provided useful information about the area when asked. Rooms were clean. Overall, I'm disappointed with their service. They don't provide enough facilities for the amount they charge. Not recommending this place.