Hotel Temple Ponferrada

I love all. Comfortable and clean rooms. The attention of the reception staff was excellent. The coffee was delicious and the attention of the girls at the restaurant was excellent. The maids were excellent. Nothing to say. I recommend it 💯% I will be back

NOOOOOOO take it. As for rooms, atmosphere... discreet. We hire half board. Breakfast, normal. But worst of all, dinner. The cook left at 3 in the afternoon and at night there was someone in the kitchen and another person at all the tables. The chaos. On the first day, it was missing 2 of the 3 seconds we chose. They gave me the option of seafood rice to replace what I ordered. INEDIBLE!!!Cold, bland, tasteless, a mess... I had to eat some of the grilled chicken breast that they gave to my wife (also as a substitute dish). The 2nd day, worse. Of the first 3, there were none. Of the 3 seconds, 2 were missing... To make matters worse, the second one they gave me (knuckle) tasted bad. The man at the next table, who told me he was a cook, told me not to eat it. They also gave it to him and he said it stung his palate, it was in bad condition... All the tables protesting, the poor kid (who is not to blame for the disaster), did not know what excuses to make and what answers to give. I had a very bad time for him. It is very unfair to single out the very few staff who are sold to customers by showing their faces while those responsible do not appear there. To make matters worse, when we went to file a claim the morning we were leaving, a married couple came up to file another one. The reason: at 3 in the morning they had to be moved to another room (very shabby, according to them) because their bed was full of BEDBUGS!!! The 4 stars of this hotel are amazing. I can not explain.

A hotel with the charm of the Templars, beautifully decorated and well-preserved. The spacious rooms are equipped with antique furniture. Rest on 10 mattresses. It is close to the center and restaurant area. The surrounding public parking lot is very convenient. The breakfast buffet is pretty good. And it's important! ! ! They know Covid very well and always follow the advice to keep everyone safe.

Bonito hotel un poco descuidado

酒店位置很方便，內部擺設很有特色，非常乾淨。大堂的每一位接待人員和餐廳服務都非常熱情，提供了一流的服務👍

Excelente. Estoy muy contento con el servicio, tanto como recepción, la limpieza, la comida, el desayuno. Excelente.

Habitaciones y atención perfectas

Excelente ubicación. Precio extraordinario. Hotel tematizado con el tema templario: curioso.

Excelente ubicación Limpio, servicio atento y muy simpático Mejor la habitación con balcón 😊