Guest User
October 12, 2023
I specifically informed the hotel I had problems climbing stairs when booking, but we were confronted with 2 flights of steep and narrow stairs which made access to our room very difficult. (Had I been in a wheelchair, then impossible!) There were no staff around to offer assistance. We booked for 4 nights and checked out after one. And so far no communication with the hotel, despite being promised that they would call. After climbing the very steep stairs, opening the door to the hotel area was like stepping back to the 1980s, the corridor walls covered in ancient textured wallpaper covered in years of magnolia paint with threadbare carpets, the door to Narnia this isn't. The room had peeling wallpaper, dodgy electric cables to the very small TV and toilet 3ins from a radiator, so sitting was impossible without burning your legs. The furniture looked as tho it was the leftovers from a car boot sale, and the wardrobe leaned like a drunk against a lampost. If I could give a minus rating, I would I think if you have mobility issues and would like a nice accessible room, attentive staff and good modern facilities... LOOK ELSEWHERE!