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Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 Reviews

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|2.87km from Escapology Escape Rooms Portage
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 Reviews
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

Frequently Asked Questions

Portage Travel Guide

Looking for hotels in Portage? Trip.com is a great place to start. New and popular hotels in Portage recommended by Trip.com. You can plan a day tour in Portage. Portage is not a big city. When traveling here, you can choose to stay in hotels around the city center.

Portage does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. It's easy to travel by bus in Portage. There are buses to surrounding cities available every day.

Portage is not a tourist city, so the hospitality industry there isn't very well-developed. Many hotels can only be booked on location. When looking for hotels in Portage, there are likely good options at a nightly budget of just 163 USD. There are 2 three-star hotels in Portage at an average price of 185 USD per night. There are 2 two-star hotels in Portage at an average price of 140 USD per night. As a popular tourist city, Portage has many renowned chain hotels. Hotels under the Courtyard brand are a good choice. Courtyard is the most popular brand among tourists. TownePlace Suites Kalamazoo is one of the most popular hotels in Portage. Many tourists also stay at Fairfield Inn by Marriott Kalamazoo West.

In the city center of Portage, you'll have easy access to Centre Spa and Wellness. For short trips in Portage, Escapology are all good options. The most famous attractions locally are Burger Town Upper Deck Sports Bar & Grille, Celebration! Cinema Crossroads & IMAX. With a developed commercial area, visitors can head to Pandora, Victoria's Secret for a great shopping experience.

Average seasonal Temperature

• Spring: 34.54°F during the day, 26.4°F at night

• Summer: 62.92°F during the day, 50.76°F at night

• Autumn: 76.66°F during the day, 62.65°F at night

• Winter: 41.76°F during the day, 32.58°F at night

Average seasonal Rainfall

• Spring: 19.38189 cm

• Summer: 21.051182 cm

• Autumn: 11.090551 cm

• Winter: 19.578741 cm

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