Gemma Resort

Great location, great food, great service, and a wonderful staff ! My daughter and I had a wonderful stay. Every staff member is here to help you relax, and enjoy your vacation. It was my second time at Gemma : one week in December, and one week in February. And I'll be back ! Thank you to the wonderful team which makes this place a gem.

I had the pleasure of spending one fantastic week at Gemma Resort, which included the Easter holiday period. As for the place, the whole area of the hotel is maintaned with the most care, the room was very spacious,well-equipped with all the things people might need and thoroughly cleaned every day. The resort is located right next to the beach, and all the facilities are accessible quickly and easily. Also a wide range of services are offered, including shops, diving opportunities or beauty trea**ents. In the Spa Centre I would especially recommend enjoying one (or more) of the many kind of massage sessions. The variety of food at each meal was very wide, combined with high quality and delicious flavors. Either lovers of Italian cuisine or local flavours, I always found dishes to my liking. Besides I particularly liked the cocktail selection in the bars and also the little dessert specialities during the Easter holidays. Only good things to say about the hotel staff too, the receptionists, waiters and the bar staff are all very friendly and helpful, providing fast and professional service. The animation team does a fantastic job, during the day they organise fun activities for all age groups, which are definitely worth taking part in. The team creates a pleasant and friendly a**osphere in the village, and makes the time spent there special and even more enjoyable. Every evening there are shows in the theatre, like talent shows and cabaret shows, which are all high-quality performances with a free and easy a**osphere. It was a pleasure to meet the Bravo team, and I wish the very best for all of them! I heartily recommend the Gemma to everyone who is looking for a fantastic vacation in Egypt!

All great, hot water, nice service :) Highly recommended. The see was in walking distance (less than 100 meters), hotel had a couple pools including one wormer, great for kids. Because of the conflict ‘next door’ some of the attractions were not available.

We have stayed here for two weeks in late August / early September 2023. This review is from the point of view of non-Italian guest, so bear that in mind. We arrived very early in the morning, before 4am and the check-in was without any problems. Hotel staff has showed us the main area and pointed towards the building no. 6 where our room was located. After we found our room, nice complimentary snack was already prepared inside (breads, vegetables, ham a cheese plate). The same hotel worker arrived with our luggage about five minutes later. Room was quite spacious. We were given the family room with a master bedroom with king sized bed and a secondary double bedroom with two twin beds. Since it was only two of us, second bedroom did not see much use. Beds are comfortable, enough of storage space for clothes, but strangely no drawers on bedside tables. What I found a little strange was the lack of electrical sockets in the room. I had none at my side of bed and remaining three had two table lamps already plugged in. However, there was no ceiling light, only those table lamps so we could not just unplug them. Later, the room got really dark because of it. Secondary bedroom had ceiling lights. Bathroom was sufficient with one big sink, separate toilet and shower. Amenities included shower gels, shampoos, body lotion and soaps. Towels were changed daily at first but then I noticed they just got folded back instead of replaced. I would not mind it for two or three days but it should not go for longer and certainly not with a bathroom mat which got stained but not changed. Food in the hotel was very tasty when it comes to the Egyptian standard. Plenty to choose from at breakfast (I especially liked their sweet pastry selection). Lunches were kind of similar every day with a slight twist. Most of the dishes were fish, beef or vegetables with an addition of pasta being prepared on the go. Dinners were similar with some thematic options once in a while (Italian, oriental etc.) There were grilling stations in front of the main restaurant with various fish and meats and also melons and other fruits. We have tried the a ‘la carte restaurants once per stay. The "Alladino" restaurant with set menu featuring the oriental meals was very tasty. Same with "La Mia Africa" where you can choose from the actual menu (I would encourage a little bit of seasoning though). Meals were nice and included in the all-inclusive program. There are a few bars in the hotel. We mostly used the “Maia” bar, located near the central waterfall pool. The bartender there (Baskota) was very nice and friendly. In the evening there were the themed shows at the “Club House”, such as Miss Hotel, fire show etc. Since we do not participate in animation activities very often, it did not bother me that the central pool was left out of them. The beach pool is the main facility when it comes to these events and I have seen crowds of people enjoying them. This pool is also more occupied so if

Very nice staff at the hotel.The restaurant and reception staff were very helpful and attentive. Zucherino the best bartender. We mainly thank the animators who took care of our entertainment every day. Best animators - Figo and Zeka❤️❤️ Thank you for everything, you've been great.

It is a good hotel, the rooms are big and clean. The beach is nice and has a beautiful view. Food is healthy and very good. Also about the international animation team is very nice and friendly and funny and they have every day different show and xfigo fago kind person 😊

Overall all the services and Food, Stuff are really nice and polite, special Thanks to the behind the secine Chief Sief, Ramadan, Mahmoud life Guard, the towel Booth Atef The accommodation they are perfect Pool is heated, Beach is nice, Family Room is the best

We visited Gemma resort in a group of 8 families, and we had a great time in the resort. Why to visit Gemma: 1. Spacious big rooms with very comfortable bed, excellent hygiene maintenance and superb bathroom toiletries provided. 2. Ample number of pools and sun beds - each block of flat have a separate pool along with one big main pool, that is sufficient for the number of people the resort can cater for. 3. Excellent food - the pasta was delicious. There is a reason you've so many Italians coming there year after year! Rest of the food was well prepared, flavoursome and had good variety of dishes throughout. 4. Service - Entire hotel staff was very friendly, and was eager to help whenever we had minor issues. They were very much on the job. 5. Vicinity to the sea - well, the sea is just right there!! and to top it all, you could just walk to the corals.. for those who do not wish to swim or can't. The water is clean and well maintained. 6. Drinks - the beer offered there is top notch and can't fault the wine either. The house wine served in the restaurants is great, and the experience from the waiter, remembering everyone's preferences, in a group of 28 was amazing. 7. Massage - The prices are really good and massage is just amazing. Would highly recommend. If you're thinking why did I not give it a perfect 5, if it is so great then keep reading 1. Drinks limitation - Wine is available only in the restaurant else you've to shelve out money €5 per glass! that's excessive for a house wine. So if you want to enjoy a glass of wine, or anything other than a beer, it is charged at that rate. It just doesn't feel right, who carries money within the resort. 2. Limit on food - My son only wanted Pizza and if you go to Pizza counter, they limit it to 3 pieces per person per visit. So when my entire entourage is eating in the restaurant, I'd to walk twice to get enough pizza for him, in blazing hot sun at 1.30 pm. It is just ridiculous. 3. Coffee/Drinks/snacks unavailable throughout the resort - the way resort is built is in a rectangle. We were placed towards the end, where it was great we were close to children's pool but not so great that we had to walk 10 minutes in that heat to get drinks. and again were limited to 2 drinks per person, in tiny paper cups. It just spoiled our mood every single day. There is no snack available other than at main pool area which is at least 10 minutes walk from children's pool area. They should put snacks and drinks corners near every set of pools. 4. Outdated rooms - there was just one plug point. in the digital age, where there is a barrage of devices, we need more charging points. 5. Speciality restaurant not good enough - we booked Lebanese restaurant, and we just did not like the experience. the food was not good enough, and the waiters were just not up to the mark. We know we were a big group however we had informed this ahead of time. Some of us didn't get our drinks even by the end of t

From the moment you enter, you can feel the outstanding a**osphere in the hotel. Check in was quick and efficient. We didn't spend much time in the room (as that was just a weekend stay) but it was clean with well working air conditioning. But we loved the grooming kit - even the toothbrushes, not very common in Egyptian hotels. Pools, beach and entertainment. We couldn't get bored, there was always something going on in the main pool (super animation), a beautiful, clean beach with a nice descent to the sea, all in all, even shoes are unnecessary. Food and drinks, ohh I loved the pizza and pasta. The variety is not amazing, but all the food we tried was nice, fresh and tasty. Only 1 minus is the water dispenser at the pool area, water there is never cold - and the coffee machine which is not clean properly what gives a negative effect for the coffee test in the end. But this is small things easily to improve. If we will be planning the weekend in Marsa Alam again, surely we will choose Gemma again. Thank you!