The bed was quite comfortable, it was quiet at night, and the equipment and facilities were ok. To go upstairs, you need to swipe the room card to make customers feel very safe. Breakfast is bad and expensive.
In particular, I want to talk about the problem of service attitude. Customers who come to consume, do not owe you, and do not understand why they love to answer and ignore. When I stayed at this hotel that night, the service attitude of the girl at the front desk was okay. When I checked the room renewal the next day, the front desk was replaced by a tall man who asked him questions. It was a pity, and he was unwilling to answer a word more. He kept looking at the computer and ignored you, which was really worrying. I had to switch to a young boy next to him who looked like an intern, with a stronger attitude than that. In particular, do you want to say that such a star-rated hotel is matched with such a service? It is originally a service industry, and the service cannot keep up. No matter how good your hardware facilities are, you will never come again. I won't be going again, but hopefully it can be improved! Are you also the face of Qingdao people?
Original TextTranslation provided by Google