Aegean Pearl

Aegean Pearl Reviews

Aegean Pearl

End of Rethymno Beach Road, Afstralon Polemiston 28, Rethymno, 74100, GreeceView Hotel Details
Aegean Pearl
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Aegean Pearl Guest Reviews

4.3/5
Very Good
40 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(40)
Positive reviews(37)
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Negative reviews(3)
Vasile B
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 14, 2024
An extremely nice place with super services, friendly staff, all the facilities I imagined I would need. Comfortable and clean room with balcony, air conditioning, TV, safe, coffee machine, bath tub, etc. Various trips and activities available at the lobby office. The overall atmosphere was quiet and relaxing. Nice program every night at the hotel's terrace. The lovely beach included sun benches and umbrellas, beach towels, bar and snacks services. Warm sea water but quite high waves in some of the days. Nice and clean swimming pools are also available.
Response from Property: Dear Vasileb, Thank you for your wonderful review! We're delighted to hear that you had a relaxing and enjoyable stay with us. It's great to know that you appreciated the comfort of your room, our friendly staff, and the variety of amenities and activities we offer. We're glad you enjoyed the peaceful atmosphere, the evening programs, and the beach services. We hope to welcome you back for another relaxing vacation soon! Best Regards,
Milan G
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 25, 2024
Fantastic holiday in Rethimno . Hotel is perfect Deffinittely deserves 5 stars. The rooms are clean and comfortable . The 4 pools are so nice and clean . The food is excellent and very tastefful, witha lot of variety od fruits, vegetables, meats and local cuisune. The staff is so polite and kindness. Especialy Popi. All the regards to her. She is so kind and warm staf lady with a great attitude to the guests. The old town is a little bit far away. About 35 min by walk , but there is a Taxi always awaillable for 6/7 euros . Come To the Agean Pearl Rethimno. You wont regrated
Response from Property: Dear Milan, Thank you for your fantastic review! We're delighted to hear that you had an excellent holiday in Rethymno and that you found our hotel to be perfect. It's wonderful to know that you enjoyed the clean and comfortable rooms, the variety of delicious food, and our well-maintained pools. We're especially grateful for your kind words about our staff, particularly Popi. We'll be sure to pass along your compliments to her. We look forward to welcoming you back to the Aegean Pearl, and we're thrilled that you would recommend us to others. Best regards,
318henrika
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 1, 2024
We love the restaurang at Agean Pearl. Good service and welcoming at breakfast and dinner. Especially Popi who contributes to a good and happy atmosphere. Popi also rekommendended us tasteful wines to our dinner every night.❤️. // Room 20 The Andersen's from Sweden.
Response from Property: Dear Andersen Family, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the restaurant at Aegean Pearl and appreciated the good service and warm welcome at breakfast and dinner. It's great to know that Popi contributed to creating a happy atmosphere and recommended tasteful wines to enhance your dining experience. We will make sure to pass on your kind words to her. We look forward to welcoming you back soon! Warm regards,
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 4, 2024
We spent one week in august and I have to say that this hotel is wonderful. We had room with side sea view and luckily it was allmost sea view. We checked into the hotel very late in the evening and we were shown to our room. There was complimentary fruit platter and small wine bottle on the table and 2 water bottles in the fridge witch was nice surprise. Room itself was very clean with open bathroom layout (there are rooms with enclosed bathroom but in those rooms bathroom is usually small). Room was cleaned perfectly everyday. Some of the furnitures were little worn but still in good condition and bed and pillows were very comfortable (I also checked mattress and it was clean). Plenty of closet space for clothes and other items. The air conditioning was quiet and efficient. Buffet breakfast was plentiful and coffee was served to the table. Gluten-free bread available upon request. After 10 am to 12am breakfast is called "late breakfast" and was more of continental style. There is program everyday, in the mornings yoga and aqua fit and in the evenings different kinds of animations and on monday there was "Rethymon by night" guided evening walk in the city centre wich was very good and interesting. The beach in front of the hotel was free (if you are staying Aegean Pearl, otherwise there was small fee) and there was always space available. You can order drinks and food directly to your sun lounger and service was very good and fast (thank you Ioanna). There are pebbles in front of the waterline and larger stones in water so swimming shoes are recommended. Special thanks to waiters in hotel restaurant "Resmo", service was excellent and food amazing (we ate there 14.8) Hotel offers also "Holiday Concierge" service and you can ask all kinds of recommendations for what to do and see and eat. So thank you Uli, your advice and tips were excellent. We would definitely return to this hotel.
Guest User
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 1, 2024
A lovely weeks break with my husband and 2 year old son. The hotel is lovely and so was the food. The cleanliness is 10/10 from the housekeepers to the ladies mopping the hotel floors at 7am to the pool man. The reception staff and bar man were always pleasant and said hello as we walked through and same with the hotel porter and male lifeguard. The waiter and waitresses in the restaurant at night made a fuss of our son, Ollie despite their demanding role. Special shout out to ‘Ioanne?’ You were the reason Ollie enjoyed the restaurant so much and always looked forward to coming down! This made our lives so much easier as I can be really fussy with food! She always made a fuss of Ollie no matter how busy it was, thank you!! It goes a long way. The swimming pools were absolutely FREEZING but to be expected. The beach pass is lovely a lovely gesture but we only used it once, plenty of room there but probably due to the time of year. The blonde lady doing the drinks run to the beach and back was also lovely and made time to acknowledge and play with our Son. Weather was 26/27•c everyday which was perfect for us. We had room 822 and the biggest balcony of the hotel which overlooked the restaurant, entertainment and the seafront. This was a god send for us as it gave our son a safe space to play when we were getting ready or in the room in the day and meant we could watch the entertainment our we had put Ollie to bed. The jewellery man underneath our room (sorry I didn’t get his name) always spoke too, everyone is really pleasant. It’s a fair walk to the Old Town/Harbour but we got a taxi back to the hotel one afternoon and it was €6 which we thought was good. Plenty of sunbeds but again, it was a quieter time of year for the hotel. We went to ‘Manolis Place’ restaurant just down the road a couple of times and the food here was great! Would definitely recommend. Our transfer to the airport was 6pm and check out was 11am so the hotel held our cases in the luggage room, advised their are shower rooms and toilets for us to use, gave us personalised water bottles on check out and offered to get the porter to help with cases. All in all, a lovely stay. Just what was needed! Thank you Pearl Hotels, your staff work tirelessly.
Response from Property: Kalimera, All our staff sends a big thank you for this excellent comment on Tripadvisor. We are happy to read that you could enjoy a relaxing family holiday. Hope to have the pleasure of welcoming you again in our Pearl hotels. All the best Nicholas Hourdakis General Manager
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Beautifull hotel, nice rooms every day very clean, friendly employees, every day different food enough for everywone, when something is wrong the hotel take direct action. When you rent a car the hotel have park place ( we rent by auto way also good service).
Response from Property: Hello from beautiful Rethymnon, we thank you very much for having chosen our hotel for your holidays and are happy to hear that you came to the right place! Hope to see you again sometime! Sunshine greetings Nicholas Hourdakis General Manager
Guest User
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 1, 2024
We stayed here for one week. The hotel is located about 1.5 miles along the flat promenade into the old town. There are plenty of taxis available at the taxis rank across from the hotel if you don't want to walk. The hotel beach is a short walk across the road and free towels and sun beds with parasols are available. The rooms are quite spacious with an unusual bathroom design with separate doors on the shower and toilet areas and an open plan sink area. Ok for a couple but could be awkward if staying with a friend. The hotel is very clean and well maintained and breakfast was great with a huge choice of hot and cold options. Staff are friendly and professional. We would definitely recommend this nice modern hotel.
Response from Property: Good morning from Crete, We thank you from the bottom of our heart for this wonderful feedback and recommendation. Hopefully we have the pleasure of welcoming you again in our Pearl hotels. Kind regards Nicholas Hourdakis General Manager
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 24, 2024
Perfect service for everything, especially in the restaurant, everything was perfect and everything was on time, the service was professional from early in the morning, I asked for some special coffee at 6:30, it was very easy for the lady who was there in the morning, we felt like we were at home. Thank you for everything.
Jane G
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 29, 2024
Hotel was wonderful - clean well decorated. The restaurants were fantastic, friendly helpful staff and good range of tasty food to suit all tastes. Rooms comfy and clean. Lots of extras and excellent, helpful staff on reception and cleaning staff. Will return again and recommend to other travellers.
Response from Property: Dear Djaneg, Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay and enjoyed the cleanliness, décor, and variety of food at our hotel. It's also great to know that our staff, both at reception and in the cleaning team, made your experience even better. We truly appreciate your recommendation and look forward to welcoming you back in the future. Safe travels and see you again soon! Best regards,
jannenes
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 10, 2024
An absolute fantastic place from check in to check out. All the staff are very welcoming and helpful and a massive thankyou to the restaurant staff , the main man sorry we didn’t get your name Anna and Popi and the other girls all do an amazing job with a friendly smile and helped us with our Greek words (we did try) We had a lovely room,the pool was great and if you leave your towels first thing and leave they will remove so no reserving beds,I would say you do get some angry people have a moan at you but the life guard is good at making the rules known. A lovely 30 minute walk to Old town Rhethmyno or a taxi for 6/7 euros. Would go back to this wonderful hotel in a heart beat keep up the fantastic service you should be very proud of all the staff and service.
Response from Property: Dear Jannenes, Thank you for sharing your fantastic experience at our hotel! We are thrilled to hear that from check-in to check-out, your stay was exceptional and that our staff made you feel welcome and well-cared for. A special thank you for acknowledging our restaurant team, especially Anna, Popi, and the other wonderful staff members. We are delighted they could assist you with your Greek and that their friendly smiles and excellent service enhanced your dining experience. It's great to hear you enjoyed your lovely room and our pool facilities. We appreciate your understanding of our no-reserving-beds policy and are glad the lifeguard's efforts to enforce this made your stay more enjoyable. The 30-minute walk to Old Town Rethymno or the convenient taxi ride adds to the overall experience, and we are pleased to hear you found it lovely. We are incredibly proud of our team and the service they provide, and your kind words mean a lot to us. We would be delighted to welcome you back to our wonderful hotel anytime. Warm regards,
liza b
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 9, 2024
Our second stay at The Aegean Pearl for a wonderful holiday in Crete. The team made us very welcome and it was lovely to see them again. The hotel is stylish clean and comfortable.Food excellent. Loved the pool and private beach area with sun beds and waiter service. The concierge is very knowledgable and helped us plan and book the perfect excursions for us. We can’t wait to return!
Response from Property: Dear Liza, Thank you for choosing The Aegean Pearl for your holiday in Crete once again. We are delighted to hear that you had a wonderful stay and that our team made you feel very welcome. It's always a pleasure to see returning guests and to know that you find our hotel stylish, clean, and comfortable. We are thrilled to hear that you enjoyed the excellent food, loved the pool, and appreciated the private beach area with sun beds and waiter service. Our concierge takes great pride in helping guests plan and book the perfect excursions, and we are glad that their knowledge and assistance added to your experience. We look forward to welcoming you back for another fantastic holiday. Thank you for your kind words and for taking the time to share your positive experience. Warm regards,
Morganmyabrook
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 2, 2024
Very clean hotel definitely 5 star rooms very lovely beds very comfortable rooms provide shampoo conditioner shower gel body lotions slippers and gowns fresh towels breakfast is always hot if having the hot very large selection of choice something for everyone beach just across the road which there is a lovely young lady ilouna I think her name is she takes real pride in her job when ordering she’s quick and very helpful she keeps the beds clean and sand free ready for arrival every day
Response from Property: Dear Morgan, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel very clean and worthy of its 5-star rating. It's wonderful to know that you enjoyed the lovely rooms, comfortable beds, and the range of amenities provided, including shampoo, conditioner, shower gel, body lotions, slippers, and gowns, as well as fresh towels. We're glad you appreciated the hot breakfast and the large selection of choices available to suit everyone's tastes. It's also great to hear that you enjoyed the beach just across the road and that our staff member, Ilouna, made a positive impression with her quick and helpful service, ensuring the beds were clean and sand-free each day. We look forward to welcoming you back for another fantastic stay! Warm regards,
Guest User
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 1, 2024
We love the restaurang on Agean pearl. Good service and welcoming at breakfast and dinner. Espallity thanks to Popo who contributed to a good atmosphere and recommendered us good Wine every night.... ❤️ // Room 20 The Andersen's from Sweden.
graemem867
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 16, 2024
Very good. Always clean. All staff from cleaners , bars staff to management are all extremely friendly, there is one member of staff who stood out for us , my apologies to him but I can not remember his name, this is the entertainment man. He did the greek dance lessons, the Greek language lesson we even saw him gardening. He is so friendly and helpful, big thanks to him as well to the whole team at this hotel. Food great, lots to choose from. As previously mentioned, this hotel is very clean. Entertainment is not quite our taste, but that's our personal choice. Magician was very good. Gym very good, lots of dumbbells to choose from. Treadmills aswell. This is our last day, stayed 10 nights, never had problem getting 2 sunbeds, if the pool was full you cross the road to hotels sunbeds were we always got them. My wife says toiletries are very good standard.
Response from Property: Dear graemem, Thank you for your fantastic review! We are delighted to hear that you found our hotel to be very clean and enjoyed the friendliness of all our staff, from cleaners and bar staff to management. We’re particularly pleased that one of our team members stood out for you, the entertainment man who did the Greek dance and language lessons and even helped with gardening. We will be sure to pass along your kind words to him and the entire team. It’s wonderful to know that you enjoyed the great food and the variety of options available. We appreciate your feedback about the entertainment, and we’re glad you enjoyed the magician. It’s also great to hear that you found the gym well-equipped with a good selection of dumbbells and treadmills. We’re pleased that you and your wife had no issues finding sunbeds, whether by the pool or across the road at the hotel’s sunbeds. Thank you for mentioning the high standard of the toiletries as well. We hope you had a fantastic 10-night stay with us and look forward to welcoming you back for another enjoyable visit. Warm regards,
Ali T
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 4, 2024
Excellent hotel, lovely clean room with nice balcony. Most comfy beds I have ever slept on On any greek island, good pillows too. Room has fridge, hairdryer, air con and safety deposit box all included. We were half board...breakfast was greek, continental and English. Evening meal was usually lots of salads, cretan starters, cheeses...2 pasta dishes, stuff for kids..pizza etc. A grill dish usually fish or chicken. Pork souvalaki one night, lovely desserts. Didn't use the pool but was a little cool. Aqua fit every morning. 6 to 7 euros to the harbour or a 20 min walk. Shout out to Popi, Anna, Fati and Ilyas in the dining room and Manousas in the bar..my coffee and brandy dealer. Would so go again..
Response from Property: Kalimera Ali, all our staff wants to thank you for this excellent feedback. Nothing is more rewarding for us than if guests return home with a suitcase full of wonderful memories and the desire to return... Hope to have the pleasure of welcoming you again. Best regards