Central Guesthouse Reykjavík

Very nice hotel, but I don't know the key to access the hotel.

Excellent place, close to everything. Great Host. 10/10.

The worst and most terrible! You may waste a WHOLE AFTERNOON here to wait the host and fail to check-in! We booked one room very early, and when we arrived, there is nobody there. They put the keys with names in entrance, but we didn't find our names and keys. We called the hotel for two hours and nobody answered!! Also nobody answered emails and texts in time. We waited there for a whole afternoon and failed to find a person for check-in. We also missed our booked sky lagoon slot because of wasting hours there. Obviously the administration is messy and unresponsive. Finally we still cannot reach them so we change to another hotel. Please also note this room is NON-REFUNDABLE!!!

When I arrived to this accommodation, it was around 8 pm, freezing weather, however the main entrance never opened even though I put the right access code. It was NEVER OPENED before someone inside discovered me shivering outside and open it. The host NEVER ANSWERED to my phone call and they did nothing to allow me to enter the accommodation that night. The situation was worse when I entered there. Every name in tickets was “Last Minute”, not the real name of guests, I cannot find where my room is. People who arrived before me just picked up any keys available. Moreover, I left some alcohol, orange juice and eggs inside the refrigerator which was separated into the room number and someone stole them just in one day. The total cost was more than 3,000 ISK and I was really upset but the host answered me really late that they cannot do anything for me. (And this happened again in the next day.) The toilet door NEVER LOCKED from the inside and opened from the outside, so someone else came in while I was washing. If I could go back to when I booked accommodation, I would never make the mistake of booking this accommodation. If you really want to shiver in the cold when you arrive in Reykjavik or hope to have your food stolen, or desire to feel anxious about washing in a bathroom that won’t lock, book this accommodation and ruin your journey.

Best is location a block to a lake with swans and ducks, 4 blocks to Rainbow Street and shopping and restaurants. Negative is parking not as stated and no one was there when they said they would be. You have to figure everything out for yourself.

After reading so many negative reviews, I was afraid that our keys wouldn't be waiting for us or that there would be bed bugs. None of that happened and we loved the place! Just as described in the email, we used the access code to get into the lobby, and our keys were there waiting for us with our names on them. It took us a few minutes to find the doors to our studios, but we found them and they were quite spacious, with 4 twin beds and a kitchen and a bathroom in each studio. It would have been preferable to have someone there to greet us and check us in, but that's probably why the price for these studios was so reasonable. The location is right in the middle of numerous nice restaurants and bars. I highly recommend!

Older rooms and not terribly quiet between rooms but great to have access to a kitchen to make breakfast or lunch. Nice walkable location and bus stop right out front. Overall, pleased with stay.

Parking provided is normal public paid parking 8n Reyjyavik which is free after 6pm until 9am.

The previous day our reservation was canceled, but we were still charged the amount on our credit card. Do not book.