Gabriele Da Silva dos Santos
June 21, 2021
Bad experience! Starting from the pressure of booking a luxury apartment, which includes a bathtub, it should be noted that the reason for choosing this accommodation is only because of this project!
When we got there, we found that there was no bathtub in the room, and when they complained, they said they could do nothing! ! !
To avoid further pressure, we let go. But it didn't stop there! We borrowed 2 glasses of wine and 1 corkscrew and were told they would not lend us! (?) Finally, after some persistence, they lent us two plastic cups and reluctantly opened our wine.
The next day, at 1:30 am before check-out, they knocked on the room and asked if we wanted to go out! ! ! Dissatisfied calling after 15 minutes.
I was very disappointed with this service. What's worse is the cleanliness of the bathroom. It seems that the walls have not been washed for a long time.
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