Richard
October 5, 2023
The pool is something we look forward to. It was pretty cloudy. We then looked at the dry-erase board. Either it isn't being kept up to date on the board, or the pool really isn't being monitored, but the dry erase board said the last time the pool had attention from an employee was September 5th.
It was currently October 2nd.
The month-long neglect might have explained the visible particles floating in the pool.
In the pool room, the air return vent in the ceiling was 50% covered by dust (at best), or mold (at worst).
Courtyard, don't neglect the pool facility!
No safe in room/closet from what I can tell. Not the biggest, especially since that is communicated to you when reviewing amenities. No microwave either, perhaps there is one in the lobby.
Everything else was great, and everyone who works here is friendly as usual. It really feels like "home" out of all the hotels we stay at.
Breakfast note: Latte and Mocha are not mutually exclusive. I understand kitchen/bar staff aren't really starbucks employees. It really confused them when we wanted mocha flavor/syrup added to a latte. They were certain those were mutually exclusive menu items and you either ordered a latte, or you ordered "The Mocha". lol, no points off here.