Holiday Inn Express & Suites Royse City - Rockwall Reviews

really nice hotel! room was super nice totally not what i expected but i say that in a good way

I was charged $20 more by ******* than lured in with. I didn't like that. Breakfast was ok. A lot of work being done. Elevator is very slow. Hard to use the stairs instead.

We weren't there much but they seem to be in the middle of redoing floors. Elevator was so slow but my husband said the breakfast was very good.

This Holiday Inn location is conveniently off the interstate. The staff were friendly and professional and the room was clean. Breakfast was good for a complimentary one. They are still remodeling (we stayed there almost two years ago and they were remodeling then too). The remodeling leaves something to be desired such as the bad paint job, plastic still on the tv’s, bubbly floors.

First we were put in a room that smelled of smoke. We asked to e moved, which we were, but the TV in that room did not work all the time. It was not fixed while we were there.

Our room was lovely I was very disappointed that my room was only cleaned one time in my 5 night -6 stay There was no water to purchase and very little snacks Breakfast was wonderful and the woman running the breakfast was so personable. We enjoyed her very much and the people on the desk were nice too. We had one night that the elevator was not woking and we had to walk up stairs

Broken shower in room 1. Ants in room 2. Ants in the beds, floor and dressers. Spoke to front desk about refund or discount because we had to change rooms twice, and they declined. Go stay in Rockwall

The room itself was filthy. Floors were dirty & hair all in the bathroom

New and clean, comfortable bed and the rooms were spacious.

There is a lot of work going on here now. Once this is done, it will be a very nice place.

Didn’t have a room until almost 4 ,I couldn’t get ready for a wedding until 4 and I was late for the event for that reason wedding was at 4 and staff said there was nothing they could do,Which there where other customers getting there room I didn’t see why I was not able to check in at 3 .

Great breakfast selection! Open about 1 hr later than I hoped.

There was a tremendous amount of noise all night from somewhere outside. Actually, there were several strange noises but one was extremely loud.

Will definitely stay again. Excellent property