Beautiful hotel and surroundings, but the people made it even more special. Huge (very clean) room. Hot water bottles underneath the bed sheets. Free bottles of water. Fresh flowers in the bathroom every day, with body lotion, shampoo and shower gel. There were some patched-up tiles but it didn’t matter to us. Laundry (Very dirty post chimpanzee trek) done in less than 24 hours including cleaning of shoes and brought back to us spick and span. Ivan deserves a big shout out!! Eric, the chef and all the servers prepared and served our meals with love. The food is really good and abundant, especially the dinner buffet. Keep it up. Staff all spoke good English too so communication was very easy. I believe that the staff are what makes or breaks a place so I ask the management and guests that visit to take good care of each other.