Guest User
February 8, 2024
The H10 Salauris Palace, is in a great location to go to Port Adventure & Ferrari Land. You can't check in until 3 pm, so we had to leave our luggage in the lock up room. The beach is about 10 minutes away. Bars, restaurants & shopping nearby. Very good location, it has a very impressive reception area, with friendly staff, ( apart from the customer relations manager, she seemed to look down her nose at everybody ). Plenty of seating areas inside & outside. ROOMS - Great size, 2 big comfy double beds pushed together. 2 big mirrored wardrobes lots of space in them. FREE safe included. Fridge, TV only had 1 English channel. Armchair & table in the corner. Soft closing drawers & doors great idea stopped the noise. Large balcony with good size dryer we got all our washing dried. Bathroom - double walk in shower great water pressure & always hot water - no bath, toiletries included & good quality. Towels & bedding changed regularly, fantastic cleaners always did a very god job thank you ! FOOD - The restaurant was chaotic at times, lots of queues at he entrance to get in. There are a lot more 4* hotels in Salou, with better quality foods. It was luke warm most of the time. Breakfast - cooking station, the chef will do fresh omelettes,pancakes & fried eggs. Bacon, eggs, sausages, black pudding, cheese, ham, cereals, breads, pastries, fresh fruit. Coffee, juices, water. Dinner - cooking station, meat & fish. Salads, soup, cheese, ham, fresh meats. 3- 4 luke warm choices a couple of veg. Shell fish. Desserts, fruit. Good quality ice cream. Children's section that they couldn't really get to as it was to close to the adults queuing for warm food also adults eating all the children's chips & potatoes as they didn't put it with the warm food. The children's section should be on a separate area. The pizza was shocking, worst ever, the staff need training. Loud & noisy like a school canteen. Nice large pool with disabled hoist. Lots of sunbeds, you have to chase the sun round. Sunbathing area on the top of the Hotel is great, fantastic views of Reus, Ferrari Land & the surrounding area. Great for topping up your tan. Jacuzzi, shower & toilets. The area was looking a bit tied, decking needed repainting, but the best place in Salou for sunbathing. Adults only area over 16's only. Live entertainment every night, kids club, pool tables, video games, air hockey. Children's aster turf football pitch, children's play area Lots of places to sit & read, free reading books to borrow. Jet2 & TUI rep desks. Steam room & sauna. You can hire pool towels 5 euros each towel refundable on return, 1 euro for washing. Well equipped gym, indoor pool you need to wear a swimming hat. Underground parking. Room tip, wouldn't pay for a pool view - noise from the entertainment on a day & night until 12 am ( usual in Spain ). We had a room overlooking the road, facing Ferrari Land which was quiet & nice views. We would go back if we got a good price, b