Guest User
January 9, 2024
Our stay at this family-friendly hotel was marked by delightful experiences, heightened by breathtaking views and an immersive wild setting. The customer service, while generally commendable, exhibited some delay in addressing specific queries. A minor setback was observed with the pool, as it was only half full due to a leakage issue. Regrettably, the New Year's dinner and crossover activities on December 31st fell below our expectations. We would have preferred Samburu dancers for their kid-friendly appeal. However, it should be noted that the entertainment catered to those who enjoy alcohol and disco. Despite these minor drawbacks, our overall experience was positive, especially considering that this visit marked our return after a decade. The charm of the location and the family-friendly a**osphere contributed to a memorable stay.