Doubletree by Hilton San Antonio Northwest

There was no parking, elevators not working and had to use the stairs carrying suitcases, no mini fridge, and the room had musky smell.

Room was clean enough, one elevator down and the one we rode in sounded like it was also about to break down. Never anyone at the bar to serve during our stay. Landscaping was awful, weeds and unmowed.

Hotel was fine. We hadn’t stayed at a Double Tree in many, many years. The Double Tree quality wasn’t up to the standards we remembered it being in the past, but the pricing matched the stay. The AC seemed to reset a couple of times during the night and we’d have to wake up to lower the temp back down. San Antonio in general has gone downhill…all areas have their own level of sketchiness…including the La Cantera area (slightly sketchy, on a scale of none to very sketchy). On the bright side, the staff were wonderful and the room was fairly clean.

The breakfast was great also the server was very generous. Our room look very nice and cozy we didn’t want to wake up and check out.

The AC is not very comfortable Noisy when it turns on and off. You can’t have the fan on all the time The bed sheets were not soft

It was quiet and close to the place I came to visit for business However the refrigerator didn’t work and all around the room should have a little less spartan look .. needs more glasses and more accessories in the bathroom

Friendly greeting and conversation. Rooms were clean an not outdated. Elevators were a bit stuffy, but overall a great stay.

It is always a pleasure staying at this DoubleTree. The staff always greets us with a smile and are very helpful. The property always smells great and it is in top condition, it is honestly a home away from home. will definitely keep coming back at least once a month for a staycation :) .

I drink only herbal tea and decaf coffee but unfortunately there was none in the lobby available. There were some in the room. I thought the room came with breakfast but found out it didn’t. There are some packages that it does. Otherwise it was a very comfortable stay.