Valentino Resort

We returned to Valentino for the second time after 15 years and had excellent memories of it. The structure is still beautiful and clean, except for some small defects in the rooms (bathrooms without windows and very narrow, single rooms inside the apartments without mirrors and lamps). The thing that really left us perplexed and for which we will not return to Valentino is the inattention of the staff (every morning five of us had breakfast and every morning there was no place at the table) and the treatment reserved for vegetarian/vegan customers. We had informed the hotel restaurant (where we dined à la carte) that two of us would be vegetarians, but, except for the first evening, the proposals have always been burgers and meatballs from the supermarket and grilled vegetables (never legumes, never cheeses ). Furthermore, the vegetarian "menu" was announced verbally by the waiter, who implicitly urged us to choose the courses immediately, without us having time to think like the rest of the diners. As for breakfast, we had communicated that one of us would need vegan options due to health problems. The first morning they showed us four high quality pastry croissants, while the next day four arrived clearly frozen and all chocolate, plus from that day they brought whole vegan tarts to the table (terrible), as if they wanted to underline that they had bought them especially for us (which a waiter also did, clearly telling us that it was he who went to buy the vegan croissants every morning). Naturally, when we asked for savory options for breakfast, we were offered grilled vegetables. In 2022 it is inconceivable not to have vegetarian and vegan dishes on the menu and vegan desserts in the breakfast buffet, but it is even worse that customers with special needs have to point them out throughout the holiday and constantly feel uncomfortable.

For us, Valentino was a point of reference, then everything changed. I am not referring to the staff, always impeccable and attentive, nor to the Director, an exquisite person, but to the opening of the Resort to dogs, of any size and size. We would miss nothing against 4-legged friends, there are excellent pensions for our dogs and I do not find it correct to host dogs in the room where the next customer will stay. If I showed up with a cow 🐄 would I have the same right that dog owners have to let her sleep in the room with me ?. If you had to rethink the setting of the Resort, perhaps dedicating the ground floor to dog owners with the prohibition of bringing your dog into the pool, please let us know. Thank you.

Fairytale Valentine's Day, very kind staff and an ideal location for special occasions. Super cozy spa. Just talk to the staff, to have everything you need to make your stay perfect! We will be back, as always

Really welcoming hotel, to try We will come back for the spa .The suite was fragrant and super clean, the staff really at the height.

Professionalism, kindness, hospitality. From a leisure holiday to a working overnight stay. Truly luxurious and impressive structure. Staff above all expectations and requests. Kindness and hospitality are at home. And this is not enough to be able to describe the attention to the requests and needs of the guest: Always satisfied above all expectations. THANK YOU

We are now like home. They treat us as if we were family. Kindness and luxury. Great location. Excellent breakfast and top rooms !!! Easy and private parking. Friendly staff. Gorgeous facility. We will come back, as we go back every time

We stopped by the Valentino for a spa, a contemporary place with crazy charm! A total change of scenery! Swimming pool- hammam- sauna with a really pleasant and relaxing subdued atmosphere. We also enjoyed a couples massage on a water bed for a moment of absolute relaxation. The staff is attentive and very pleasant, the massages are fabulous! Don’t hesitate to stop by for a moment with family or as a couple! The French ☺️