Abba San Sebastián Hotel

Reviews of Abba San Sebastián Hotel

Abba San Sebastián Hotel

Frantzia Pasealekua, 4, San Sebastian, Basque Country, 20012, SpainSee Hotel Details
Abba San Sebastián Hotel
Abba San Sebastián HotelAbba San Sebastián HotelAbba San Sebastián Hotel
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Guest Reviews

9.3/10
Great
122 Reviews
Verified reviews
Location9.3
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(122)
Positive reviews(22)
Reviews with photos/video(8)
Great location(12)
Clean and tidy(9)
Awesome rooms(6)
Great service(6)
Convenient location(5)
zoomzoomjd
Boutique Double Room
Stay Date Feb 2026
Solo traveler
34 Reviews
10/10
Outstanding
Posted on Mar 24, 2026
I traveled by train, and the hotel was conveniently close to the station. The staff always greeted me with a smile, which I really appreciated. The cleaning staff also did a great job. I'll definitely stay here again.
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Response from Property: zoomzoomjd様 この度はAbba San Sebastián Hotelにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。 駅からのアクセスの良さや、スタッフの応対についてご満足いただけたことを大変嬉しく存じます。笑顔でお迎えすることでお客様に心地よさを感じていただけたことは、スタッフ一同にとって何よりの励みです。 また、清掃についてもお褒めの言葉をいただき感謝いたします。お客様が快適にお過ごしいただけるよう、今後もサービスの向上に努めてまいります。 再びお会いできる日を、心よりお待ちしております。 Cristina VerdunDirector
M. So
Triple Premium Corner
Stay Date Oct 2025
Family
29 Reviews
9.0/10
Great
Posted on Nov 21, 2025
A boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
6/19
Response from Property: Dear Ms. So,Thank you for taking the time to share your impressions after your stay at our boutique hotel, located near Dona Katalina Zubia. We are delighted to hear that the attentive service from our team and the cleanliness of our facilities contributed to your positive experience.We appreciate you highlighting our convenient location, as well as the common areas such as the terrace and the gym. We have taken note of your observations regarding the services and the details in the rooms; your comments are invaluable in identifying potential areas for improvement.We especially appreciate your suggestion regarding the verification of the remote controls and the availability of additional amenities. Your words encourage us to continue striving to make future visits even more enjoyable.Cristina VerdunGeneral Manager
Guest User
Basic Tiny Room
Stay Date Feb 2026
Couple
18 Reviews
10/10
Outstanding
Posted on Apr 9, 2026
Value for money, great price and wonderful experieince!
Response from Property: Dear Guest,We sincerely appreciate you sharing your experience after your stay at our hotel.We are delighted to hear that you found the value for money to be excellent and that you enjoyed a satisfying experience during your visit.Your positive feedback is very important to the entire team and encourages us to continue striving every day to maintain a high level of quality for our guests.Cristina VerdunGeneral Manager
HungerForTravel
Basic Tiny Room
Stay Date May 2025
Couple
11 Reviews
10/10
Outstanding
Posted on Jun 29, 2025
Excellent location. Short walk into old town with great roof top bar. Give two complimentary drinks on check in. Perfect to take in sunset.
Guest User
Triple Premium Corner
Stay Date Mar 2026
Family
1 Reviews
10/10
Outstanding
Posted on Apr 5, 2026
Perfect. I would repeat for sure
Response from Property: Dear Guest, We sincerely appreciate you sharing your feedback after your stay at our hotel. We are delighted to hear that your experience was entirely satisfactory and that you plan to return in the future. Positive comments like yours motivate us to continue working diligently to offer memorable stays to our guests. It will be a pleasure to welcome you back again in the future. Cristina VerdunGeneral Manager
Monkmonk
Corner Superior Double Room
Stay Date Oct 2024
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Jan 20, 2025
Super great hotel with amazing views! Spacious room, comfortable mattress and convenient location! Thank you for the friendly staffs😊 I will choose it again if I come to San Sebastián again!
Guest User
Basic Tiny Room
Stay Date Dec 2024
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Jan 31, 2025
Very modern and clean accommodation
Guest User
Boutique Double Room
Stay Date Jan 2024
Couple
5 Reviews
10/10
Outstanding
Posted on Apr 16, 2024
Clean, kindness, close to station
Guest User
Boutique Double Room
Stay Date Dec 2025
Traveling with friends
3 Reviews
9.5/10
Amazing
Posted on Jan 16, 2026
When I arrived, the reception staff greeted me with a smile. They recommended bars and restaurants, which made my trip to San Sebastian even more enjoyable. The room was clean and the bed was perfectly made, so I had a very comfortable stay. I'd love to stay here again.
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Response from Property: Dear Guest, Thank you for sharing your feedback after your stay with us. We are delighted to hear that the warm hospitality of our reception staff made your arrival pleasant and that our recommendations for bars and restaurants made your trip to San Sebastian even more enjoyable. We are also delighted to hear that your room was clean and comfortable, and that the turndown service allowed you to have a good night's sleep. We look forward to welcoming you back soon. Cristina Verdun, General Manager
Anonymous User
Cozy Double Room
Stay Date Dec 2025
Couple
1 Reviews
9.5/10
Amazing
Posted on Jan 11, 2026
The hotel is located in the Gros district, about a 5-minute walk from the bus terminal and within walking distance of both the old and new towns. It's a quiet location along the river. It's quiet, but not lonely. The hotel is small, but it's fully equipped with a restaurant, bar, gym, and more, and the front desk was happy to accommodate our requests. There weren't enough amenities for everyone, but we brought our own, so it wasn't a problem. It was a good value hotel, and we were satisfied with the Japanese sense of cleanliness and attention to detail.
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Response from Property: Dear Anonymous Guest, Thank you for staying with us and for taking the time to leave a detailed review. We are delighted to hear that you enjoyed our hotel's peaceful riverside location, yet close to the bus terminal and the city's iconic landmarks. We sincerely appreciate the comfortable facilities and the friendly attitude of our front desk staff to your needs. We have taken note of your comments regarding the amenities and appreciate your understanding. We are pleased that you did not experience any major inconveniences during your stay. We are delighted that our clean environment and attentive service from our staff met your expectations and provided you with a valuable and satisfying experience. We look forward to welcoming you again when you return to San Sebastian. Cristina Verdan
DS_M
Boutique Double Room
Stay Date Oct 2025
Family
19 Reviews
10/10
Outstanding
Posted on Dec 2, 2025
Excellent location, next to the bus terminal. The old town is just across the bridge. The rooms are new, well-equipped, and spacious. Hot water is readily available, waterproofing is effective, and the staff are courteous.
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Response from Property: Dear DS_M: We sincerely thank you for taking the time to share your experience at our hotel. We are delighted to know that you were satisfied with our excellent location (close to major attractions and convenient transportation). We are also proud that our rooms, facilities, and comfort met your expectations. We especially appreciate your recognition of our team's attentive service and your satisfaction with the service and comfort you enjoyed during your stay. Thank you for choosing our hotel, and we look forward to your next visit. Christina Verden, General Manager
Guest User
Boutique Double Room
Stay Date Mar 2025
Traveling with friends
8 Reviews
9.7/10
Amazing
Posted on Apr 22, 2025
Reception Marcus's service was very good. The location is also very good. The breakfast was average, no CAVA. The two waiters at the bar, especially the girl, were very good. The girl was like a character in Rembrandt's painting, sincere and kind. Will definitely come back.
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Guest User
Corner Superior Double Room
Stay Date Jan 2025
Family
23 Reviews
10/10
Outstanding
Posted on Mar 10, 2025
Great hotel. Conveniently located on the canal with panoramic views of the city from the rooftop. Beautifully decorated rooms. Great staff. Delicious breakfast with champagne.
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Guest User
Corner Superior Double Room
Stay Date Aug 2024
Other
3 Reviews
9.0/10
Great
Posted on Sep 27, 2024
It was a very clean city hotel in a good location. It was a great hotel with all the basic amenities, like toothbrushes and bottle openers.
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Guest User
Cozy Double Room
Stay Date Jul 2025
Family
8 Reviews
8.0/10
Very good
Posted on Oct 14, 2025
Good, but not amazing
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Response from Property: Dear Guest, Thank you for sharing your rating and comments regarding your stay. We are pleased that your stay was overall satisfactory. We greatly value your honest feedback, as it allows us to identify areas where we can further improve to provide an even more fulfilling experience. We look forward to welcoming you back and exceeding your expectations in the future. Thomas Kopf, Front Desk Manager