Gโuโeโsโtโ โUโsโeโr
January 31, 2023
Really, really disappointed. Iโll start with the positives - Our view was beautiful- couldnโt fault itโฆ. It was my partners birthday, they made the room lovely - champagne, rose petals & chocolate. The place itself was stunning albeit nothing to do but thatโs fine, we wanted quiet. The room however STANK like raw sewage, we were in room 401 & the bathroom was absolutely disgustingly potent. Our floors werenโt cleaned, the balcony wasnโt cleaned & toilet rolls werenโt regularly replenished. Staff were borderline rude, not polite in the slightest and just miserable. Not approachable at all. The breakfast was average, queues for coffee were ridiculous and felt like we were in gods waiting room for most of the week. One word of advice? Donโt visit if your under the age of 65. Unless of course you like old peoples homes. One member of staff (the lifeguard) was the only member of staff we had a conversation with and who made an effort with his customers. I definitely wouldnโt return to this hotel and itโs a shame because the credentials for an amazing hotel are there