Hotel E Central Villa Clara

As part of an organized tour... we discovered this hotel on the outside charming... even tempting... But... The rest is something else: We are told there is no elevator: my wife who walks with two canes would have liked to have gone from the main staircase to access our room... But no elevator is wrong: you have to go to the back of the hall to see that the elevator exists, that it is modern but it is broken... luckily we will be able to dine in our room... to avoid this terrible and pretty staircase. The next morning the hot water is on strike; we wash with barely lukewarm water (and still...) anyway there are only two towels in the bathroom and when I ask for one more they tell me "no, sorry we doesn't have much already..." ; the splendid Nespresso type machine sits on a table, but there is neither pod nor sugar... When I go down for breakfast: 1 good coffee, 2 nice toasts and a small knob of butter... I ask for one more a little bit of butter to finish my bread... The waiter tells me that there will be an extra charge... I honestly laugh and ask him if he's serious about 1 or 2 tiny knobs of butter... Which I I ended up getting it for free! Positive point: a nice waitress helps me bring a cup of coffee and some bread up to our room, to save my wife a trip down the stairs... But I should point out that there was no of tea in this Hotel... And that, for all the reasons given above, I do not recommend...

When you arrive, the person who assists you is the security service and you have to signal him to locate the clerk. Service in the cafeteria without napkins you have to ask for them to put them and to snack on, instead of putting cutlery they give you parlors to clean your teeth. They must be more careful when serving customers.

Nice place to spend an afternoon with friends!! It is centrally located in the open air, the atmosphere is pleasant and you can go on any occasion and talk about whatever topic. I loved it. There are several options from café haya picadera, you have a good time

Me encantó la arquitectura del hotel y la gente y su servicio es excepcional. Lo recomiendo al 100%. Resaltó el servicio de Diego. Muy atento !

La atención muy profesional ,es un lugar maravilloso para compartir con nuestros seres queridos , allí se respira mucha paz y tranquilidad , en su tienda puedes obtener los mejores productos para la belleza y demás , es mi lugar preferido y siempre lo visitaré por su calidad y respeto con los clientes , me siento complacida con todas las atenciones ,

El servicio en general fue excelente y los trabajadores siempre atentos; Hander, el bartender, hace unos cócteles exquisitos de acuerdo con la opinión de mis clientes. Las habitaciones son muy espaciosas y limpias. Fue una gran experiencia para el grupo. Gracias.