Explore Guest Reviews of Hotels in Santa Cruz

Courtyard Santa Cruz
4/5104 Reviews
Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

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More about Courtyard, Santa Cruz

On Trip.com, it's easy to search for hotels in Santa Cruz. There are many discounted hotels on Trip.com. You can plan a one or two day trip to Santa Cruz. In Santa Cruz, both areas with attractions and the city center are good places to stay.

Though there is no civilian airport, it's still easy to take a bus or train to reach Santa Cruz. It's easy to travel by bus in Santa Cruz. There are buses to surrounding cities available every day.

On Trip.com, there are 58 recommended hotels in Santa Cruz. Santa Cruz has high quality and low-priced hotels. You can spend one night at a nice hotel for only 158 USD. There are 7 four-star hotels in Santa Cruz at an average price of 203 USD per night. There are 11 three-star hotels in Santa Cruz at an average price of 183 USD per night. There are 33 two-star hotels in Santa Cruz at an average price of 128 USD per night. There are many well-known chain hotels in Santa Cruz. Ramada is the most popular brand among tourists. Hotels under the Ramada brand are a good choice. A popular hotel in Santa Cruz, Hilton Santa Cruz/Scotts Valley is also one of the highest rated. If you're still unsure, Trip.com recommends Comfort Inn Santa Cruz.

In the city center of Santa Cruz, you'll have easy access to Regal Santa Cruz 9, Mission State Park. For short trips in Santa Cruz, Waddell State Beach, Wilder Ranch State Park are all good options. You can also visit top-rated attractions like Current eBikes, UCSC Arboretum. With a developed commercial area, visitors can head to Santa Cruz Wharf, The Nail Club, Los Angeles Fish Co for a great shopping experience.

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