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North Bay Inn Santa Rosa
3.7/591 Reviews

North Bay Inn Santa Rosa

Santa Rosa|2.55km from 7-Eleven
I reserved a room at North Bay Inn, 1875 Mendocino Ave, Santa Rosa, CA, US, 95401 for two nights; October 25 and October 26, 2019. Because of the Kincaid Fire, the airport was closed and my flight from Santa Rosa to Los Angeles was canceled both on October 27 and October 28. I had to request another night's lodging from the management of North Bay Inn. When I requested another night, I was shocked by the rude, inappropriate and incredibly angry response I received from the manager, an Asian Indian woman who would not give me her name. American Airlines called me at 9 AM to inform me of my flight cancelation. I immediately called the manager at 9:15 AM to request another night's stay. This horribly rude woman demanded that I present myself within 15 minutes to the office to surrender my room. I told her that I need some time to pack and dress and requested 30 minutes. She shouted that she had a party of five that needed my room in 30 minutes and if I wasn't out I would not be able to get another room. When I went to the office, she continued to shout at me that she had not had any sleep because of the Kincaid Fire and the owner of the inn was on the phone with her throughout the night. I responded in a calm tone that if she talked to her other guests the way she was talking to me, it was no wonder the manager kept her up all night, as I was sure a number of guests would have complained about her rude, nasty behavior. She denied being rude or shouting as she continued to shout at me. I said okay may I please have another room. She shouted again that I would have to pay ”extra”, even though the room was smaller than the one in which I had stayed the two previous nights. When I asked why the room was so expensive, she again shouted that it was all she had and I had to take it or leave. She rudely said, ”Do you want the room or not? If you don't, get out, we're busy.” I reluctantly took the room. Because of the shabby way I was treated, I assure you that I will never stay in this hotel or in any hotel operated by the owners of this establishment ever again. It is my hope that these unworthy innkeepers will lose business until the manager is replaced by a stable, professional, customer serving individual. As a post note, when my taxi arrived at the hotel to pick me up, this crazed women came running out of the office to demand what he was doing there? I ask you, since when is it strange to see a taxi enter a hotel parking lot? The woman is deranged.

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Explore Guest Reviews of Hotels in Santa Rosa

Searching for hotels near 7-Eleven? Compare room rates and reviews to find your ideal stay.
Art House Hotel
4.4/51 Reviews
Close to all the shops and restaurants. Definitely will recommend it.
Holiday Inn Express Santa Rosa North
3.9/580 Reviews
We were a family group reserving two rooms. One room was a King. The King room had only one set of towels in the bathroom. A call to the front desk promised towels would be delivered. It never happened and someone finally went downstairs and asked at the front desk. The second room as 2 Queens. Two Queens can sleep 4 people. The bathroom only had 3 sets of towels in it. After showering and settling in for the night it was discovered there was no tv remote in the room. A call to the desk said to come downstairs and get one. No one wanted to redress and go downstairs so the front desk finally delivered one to the door. There was no soap for the bathroom so we had to remove the body wash from the shower. A bar of soap at the sink would have been better. There is no counter space in either of the bathrooms nor were there any hooks on the bathroom wall to hang anything. Clean towels were piled on the back of the toilet. I prefer clean towels to be not be stacked on a toilet. There were stains on the carpets. In the room and common areas. Internet was spotty in one room where someone needed to log in to a business call.
Travelodge by Wyndham Santa Rosa Wine Country
4.6/575 Reviews
Clean and convient it was a great place to spend the night arriving late from Mazatlan on Alaska Airlines at the Sonoma Airport
Best Western Garden Inn
4.2/5102 Reviews
The room was very nice with a sitting area outside, next to the pool. Accommodations were roomy, nice and clean! The service was superb! I had left my phone and diabetic medications in the room as I left. They made sure to gather them and hold them at the front desk for me. Everything was returned to me. Donna and staff were polite, courteous and very accommodating. The cost was a little high for my liking, so I had to mark it down.
Hilton Garden Inn Sonoma County Airport
4.5/5101 Reviews
Nice place and location. We appreciate Sandra who assisted us during the check-in and providing excellent service. Will definitely be back.
Best Western Plus Wine Country Inn  Suites
3.7/5100 Reviews
We rented the King Suite with jetted tub. The room was one of the most spacious rooms we've ever stayed in, it made us feel like we were in an apartment. The room was neat and clean, and seemed well taken care of. Staff was friendly and efficient, check-in and check-out was fast and convenient. The breakfast room was well stocked, clean, and very pleasant to eat breakfast. This will be our go to hotel in Sonoma County from now on.

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Santa Rosa Travel Guide

There are many discounted hotels on Trip.com. Planning a trip to Santa Rosa? Santa Rosa is not a big city. When traveling here, you can choose to stay in hotels around the city center. Santa Rosa is a quiet city. You'll definitely feel relaxed during your visit.

Santa Rosa Airport is the primary airport in Santa Rosa.

Santa Rosa is not a tourist city, so the hospitality industry there isn't very well-developed. Many hotels can only be booked on location. When looking for hotels in Santa Rosa, there are likely good options at a nightly budget of just 157 USD. There are 2 four-star hotels in Santa Rosa at an average price of 310 USD per night. There are 9 three-star hotels in Santa Rosa at an average price of 171 USD per night. There are 9 two-star hotels in Santa Rosa at an average price of 107 USD per night. As a popular tourist city, Santa Rosa has many renowned chain hotels. Courtyard is the top choice of many travelers in Santa Rosa. Those who favor Courtyard can choose a hotel under its name. Hotel Azura in Santa Rosa is a favorite among Trip.com users. Many tourists also stay at Redwood Inn.

In the city center of Santa Rosa, you'll have easy access to Luther Burbank Home and Gardens. You can choose attractions in Santa Rosa that are perfect for a weekend getaway, such as Pacific Coast Air Museum. You can also visit top-rated attractions like Santa Rosa Rural Cemetery, Wine Country Car And Driver, Santa Rosa Creek. Commercial areas like Mark Allen Jewelers, Sonoma Woodworks, Darcy’s Fine Jewelers are ideal places to buy souvenirs.

Average seasonal Temperature

• Spring: 70.0°F during the day, 58.62°F at night

• Summer: 84.97°F during the day, 75.02°F at night

• Autumn: 89.74°F during the day, 79.25°F at night

• Winter: 74.34°F during the day, 63.0°F at night

Average seasonal Rainfall

• Spring: 14.397638 cm

• Summer: 25.984253 cm

• Autumn: 40.11811 cm

• Winter: 19.015749 cm

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