Hotels near Novo Centro in Santo Domingo

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

This is a really great, quaint hotel. The daily breakfast is nourishing (a mix of Dominican and American fare: Mangu, salami, eggs, fruits, good coffee and fresh squeezed juice). The staff are really nice and the room (I got a King Colony) had great hot water, was very clean and had strong AC. You can also set up your own Netflix, Amazon Prime or Disney. Zola Colonial has a lot to offer with great restaurants and everything is walking distance. Uber is also familiar with the location. They also offer pick up from the airport but you have to email them (40 USD flat fee) and you pay the driver- he is super nice. I did Uber going back however since I got more familiar with transportation options. When I go back to Santo Domingo, I’ll go here. I felt safe walking around in any hour of the day (I acknowledge I am a man) but did not see any harassment or misogyny. There are bodegas around and a great sky bar up on roof top. I don’t currently drink alcohol but the menu looked amazing (I drank Agua con gas and juice). Please go.

My layover in SDQ was utilized for resting. I did enjoy my room. It was clean with all the amenities. I enjoyed sleeping long hours without any interruptions. The members of Staff were pleasant and service in the restaurant was quick. The hotel is in close proximity to the SDQ airport and was ideal for my layover. Taxis were available at the behest of the front desk.

The breakfast is very good, and the overall environment of the hotel is also very good! There is a small ** downstairs, saying that the exchange rate for local currency in ** is much better than at the front desk! In addition, the hotel also charges a 25% tax!

A stay at Plaza Florida Suites places you in the heart of Santo Domingo, within a 5-minute drive of Agora Mall and National Museum. This aparthotel is 2.3 mi (3.8 km) from Quisqueya Stadium and 2.7 mi (4.4 km) from National Palace.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 32 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Following an error made at the reception, I was upgraded, which allowed me to discover the premium floors of the hotel. The rooms do not differ much from those on the other floors. But the roof top service is much more personalized, the view is superb. I enjoyed the experience very much.

Based on the photos and reviews, we booked 2 nights to visit the colonial district and Santo Domingo. Bad surprise just when we arrived in the hotel area, we would have asked the taxi not to leave us there...but hey, we're going back. Friendly welcome and clean lobby. For the room it's something else, a box with a porthole, an uncomfortable bed and a bathroom of 1.5 m square, so small that they cut the door to accommodate the edge of the sink. We go out, it stinks, it's dirty and we get attacked from all sides, frankly we really don't feel safe, we quickly check out the spots to see and we go back. Horrible night, noisy and poorly attended hotel, well unless you want company..., barking all night, smells... we barely slept! We had informed that we would not stay the 2 nights, the manager acted surprised and obviously did not offer us any compensation for the second paid night... in short I could continue, but it's not worth it, go elsewhere , I will leave it there

This hotel is in the perfect location right in the middle of the Zona colonia. We paid to upgrade to a king suite with a balcony. This is an essential if your staying in this hotel as the view makes up for everything. The view from the balcony was spectacular facing the city hall and right on the main square. The room was clean and comfortable however few small issues. The rooms have very thin walls so we could hear even the television from the neighbouring room. Some banging/construction work early morning so noisy. Lack of a kettle for tea/coffee no cups or glasses and no shower gel only small soaps. hotel has a beautiful cafe downstairs. Staff was friendly, Nori at reception was lovely and the location is probably one of the best in the entire zone. Hotel is just at the start of the main shopping street and easy walk around the zona colonia, small train at the end of the street takes you around if you don’t want to walk.

Short vacation- 1st time in DR with my daughter. Loved the rooms, cleanliness, food, amenities (bath soaps etc were delightful). Good access to taxis- a must to get around. Did not attempt crossing the road in front; really wanted to go to the seaside- but that’s for next time 😊 Dined in most days- prices excellent (was not expecting room service to be so affordable in such a great looking hotel) Staff very professional. Did not feel hounded for tips at all, contrary to reports given elsewhere. Customer service was excellent- rapid responses to every issue we had (our phone wasn’t working on day 1, and we had to change rooms later bc thermostat needed to be fixed- was too cold🥶😅) I was genuinely shocked and pleased at how fast they responded and how sorry they were for the minor inconveniences. Bellmen Pablo and Alfredo 😘😘; they took care of us from start to finish. They made me forget I was in a foreign country, instead I felt like I was home. I truly wish them God’s blessings and hope they are there next time we visit! Santo Domingo very quickly became a favorite place of ours to visit. Renaissance Hotel made sure of that! Thank you all for your hard work- it is truly appreciated!

From the moment I planned this birthday getaway with this hotel. It has been nothing but EXCELLENT SERVICE. My group had 14 rooms, and ALL rooms were 150% clean. The front desk, bell man, and of course the HOUSEKEEPING department were giving great customer service. I was very impressed with the breakfast restaurant, especially Maria. I love this hotel. I give this hotel 10 stars. The pool area and food was EXCELLENT. IF you are ever in Santo Domingo. Please don't hesitate and make your reservation with this hotel. Great rates, great location, and GREAT STAFF. BOOK NOW!!!