Leonardo Boutique Hotel Mallorca Port Portals

Absolutely loved this hotel! I booked this hotel at the last minute as part of month long European trip. A few people suggested Mallorca and this hotel’s location looked like a great choice, due to the beaches, the city, and the mountains. The hotel far exceeded my expectations in those areas, what I was most impressed by was the staff. Incredibly helpful to a solo American traveler like myself, their expertise and suggestions on the island made my trip even more memorable. The room was incredible, great view very quiet and I was able to fit in a lot of r&r and adventure. Def recommend.

This is the best hotel I have stayed in for years. I’m writing this review whilst still staying here. The staff here are unbelievable so nice and efficient nothing is to much trouble. Location is ideal food is great and very reasonable. I can’t praise it enough.

The Hotel is modern, clean and very accessible. The reception staff shine especially Emma and Jondi, it was my husbands birthday when we were there and they really looked after us with a gorgeous bottle of prosecco and chocolates from kitchen.. The area is a little pricer than others in Majorca but you pay for what you get quality wise and a 5 min bus trip to palmanova provides plenty of food/drink options. The beds are so comfy and the pool area so clean with more comfy sofa type beds... Just go and enjoy its the Break we needed!!

Myfriend and I booked 2 rooms for 11 nights in this hotel from 18-29 December 2023. Three weeks before we were due to go was received a badly translated email telling us they were closing the Hotel due to plumbing problems and therefore cancelling our booking. What sort of plumbing problems causes the Hotel to close completely surely it should be possible to rectify the problem. Was it more a case they hadn't got enough bookings to make opening worthwhile. I find this totally unacceptable and very unprofessional treatment so close to our holiday. We had chosen this Hotel because we had stayed there before, over the same period but when it was under different management and it was a perfect location to where we wanted to be.

Just wanted to warn possible visitors that I’ve just had my Christmas time visit cancelled due to ‘plumbing issues’ this was booked in July as I was visiting friends nearby ,so all travel car etc booked. I’m being a little cynical about this I feel it could be because they don’t have enough bookings to make it profitable for them. I’ve had to book another hotel at more money as it’s now so near to Christmas, and it’s not as near to Portals.I won’t be booking anything with them again.

On the 31st of October Majorcan hoteliers seem to think the season should be over and shut up shop for the winter. Well done for keeping the hotel open but there are some obvious restrictions on what’s being offered. First the positives the staff at this hotel are exceptional and I mean exceptional . The breakfast is fine I’ve had better I’ve had worse . The Wi-Fi is okay. However that’s about where it stops . The rooms are fine but the two either side of the lifts were noisy. The rooftop swimming pool and bar was closed long before we arrived. . The downstairs swimming pool is also closed and there is no indoor pool. There is no gym . There is no spa.. There is no room service in fact there is nothing to serve apart from breakfast as the restaurant is closed. We were told the bar was closing whilst we were there on our golf trip but thankfully someone talked the management out of it. The traffic on the busy road over the hedge from the pool edge is still very noisy as it is on the roundabout nearby and the road leading up from there. The buses are a regular feature nice to have if you want one but not all the time. Would I return to the hotel at the same time of the year … no way. Might be nice to try it in the summer but to be honest portals nous doesn’t do much for me I could never really understand why people are interested in a load of floating fibreglass down on the marina and the beach did not look up to much.

We had a fabulous 4 night stay here! Having stayed at Leonardos before, we had expectations which were definitely met! Luxurious sunbeds, great service, great rooms and very clean. Only had one lunch here during a pool day which was fabulous (chicken Caesar salad). Perfect location too so would highly recommend this hotel.

This is the first visit to this hotel. It’s location is excellent to Puerto Portals (6min walk) and 20min drive to Palma. The staff are excellent and the rooms are modern and are well set up. The swimming pool is great too, the restaurant and bar are also good!