Toy Story Hotel

No. 360 Shendi West Road, Shanghai, ChinaShow on map
Opened: 2016 The Toy Story Hotel (Wanju Zongdongyuan Jiudian) is located in the Shanghai Disney Resort, around 18 km (11 mi) from Shanghai Pudong International Airport.Dining options include both Chinese and Western foods, while the lobby bar and coffee shop offer great places to relax.Business travelers are invited to make the most of the multiple meeting rooms as well as the business center.Recreational facilities include a space-themed water play area and The Play Room (suitable for children). This Shanghai hotel provides free in-room Wi-Fi access as well as free parking.Show More

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  • Very Clean4.7
  • Great Amenities4.5
  • Great Location4.5
  • Excellent Service4.7

4.6/5Outstanding

Great for kids, Offers pick-up/drop-offs
97% Recommended
  • Very Clean4.7
  • Great Amenities4.5
  • Great Location4.5
  • Excellent Service4.7

4.6/5Outstanding

Great for kids, Offers pick-up/drop-offs
97% Recommended
  • 21.4km
  • 33.5km
  • 1.5km
8 places of interest within 1000m
View Map
Wi-Fi in designated areas
Restaurant
Non-smoking floor
Currency exchange
Front desk (24 hours)
Show All Amenities
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Double Double Garden View
2 adults
2 double beds
27.5m²1-8F
Photos and Amenities
room overview picture
Queen Bed Garden View
2 adults
1 double bed
27.5m²2-5F
Photos and Amenities
room overview picture
Woody Double Double Courtyard View
2 adults
2 double beds
27.5m²1-7F
Photos and Amenities
room overview picture
Double Double Park View
2 adults
2 double beds
27.5m²1-8F
Photos and Amenities
room overview picture
Garden Connecting Room - 4-Person Occupancy, with View
4 adults
4 double beds
54m²1-8F
Photos and Amenities

Reviews(8276 verified guest reviews)

  • profile picture

    China

    • Double Double Garden View
    • Stayed in November 2021
    • Families
    • 3 Reviews
    5/ 5
    Perfect

    Including double breakfast, early entry, there are six free bottles of mineral water in the room, value for money in the early thousand. The room facilities are new and overall very comfortable. The various theme paintings on the aisle have a strong sense of substitution, and my son is super happy. The most important thing is to enter the park one hour in advance, so that you can take a clean picture without tourists, which is great. A little episode happened during check-in, and the customer service of Ctrip was very efficient and proactive, and gave him a thumbs up. will come again next time.

    Translation provided by Google
    Posted November 21, 2021
    Helpful
    profile picture

    Guest User

    China

    • Double Double Garden View
    • Stayed in November 2021
    • Families
    • 4 Reviews
    5/ 5
    Perfect

    Four-star hardware, six-star service. We also stayed at the next door Melia this year. In fact, we were very satisfied at the time. We were satisfied with the luxurious room type and retro decoration, and the service was also satisfactory. At that time, we couldn't help but praise it greatly. Crazy Amway with friends when I go back. But after living with toys today, I naturally rebelled, and I want to change the Amway goal. With the standard of toys, the service and hygiene of Melia are not enough. 1. The beautiful and elegant bedding is a little itchy when I sleep in the middle of the night, but there are no toys at all. I have a little sensitive skin, so I think I am a good hygiene tester. 2. Although the toys are small and earthy, the hygiene standards are comparable to those of Japanese hotels. No wonder the prices are on par with Japanese hotels😂 3. This bus is really not built, I just want to say, the atmosphere. It was off-season when I checked in. There were not many people in one day. I took the shuttle bus six times during the night, and three times were chartered cars. Only when I returned to the hotel after watching the fireworks on the first night, there were three or four families together. However, the passenger is so rare and the frequency remains the same. I have not waited for more than five minutes for the six times. The first time is up to five minutes, and the second and sixth cars are there. I will never leave, the third time. One minute, two minutes for the fourth time, and two minutes for the fifth time. In the evening I stayed in the room upstairs by the main entrance and swiped my phone on the bed. No guests came back since 9:30, but I saw the shuttle bus coming back and leaving empty for five minutes and five minutes. Does this car make sense? No one is sitting. But I felt safe, as if I was sitting on this empty shuttle bus at 23:00, preparing to go back to the hotel. At 10:10 the next morning, I was still in line with Dumbo, and suddenly learned that my friend who came to play with was almost at the door of the hotel. At 10:30, I played Dumbo and was already at the door of the hotel. Waiting for friends. Having come to Disney so many times, this efficiency is unimaginable. 4. Praise the game room again. Since it is an annual card, Disney has not had much appeal. I spent a lot of time in the game room. Participated in four projects in two days. The friendliness and kindness of the staff made the children self-confident by the end of the game. But there is a saying, it is true that the game room is boring. 5. The price of lunch we ate at Sunshine Restaurant at noon was the same as in the paradise, it was also the same expensive, and the taste was the same. But because there is no one, because the waiter's attitude is good, the experience has more than quadrupled. 6. The size of the toilet and the room are not to be mentioned, they are poor, but it does not affect my score for the toy. 7. All the staff are very good, very good. For example, the little brother who is checking in, I said to have a fence, and he said no, yes, I make sense. I said that I want a small bed. He said that the small bed is only one meter, and the baby can't sleep anymore. I said I still want it. He is also very refreshed, so I will arrange it directly. When I returned to the room, the small bed was already waiting there. When the children saw that Cole was broken, they squeezed into this small bed that was not long enough at night. It can be said that Shanghai Disney has made me forget the feeling that Disney should have, but the toy hotel told me that in fact, Disney can still feel like it, even in Shanghai.

    Translation provided by Google
    Posted November 25, 2021
    Helpful (2)
    profile picture

    China

    • Double Double Garden View
    • Stayed in October 2021
    • Families
    • 9 Reviews
    4.2/ 5
    Very Good

    On 10.31, this Disney is really impressive... The hotel is very clean as a whole, the decoration is average and the facilities are average, and the restaurant is really one of the few unpalatable! ! I took a bite and my gums are bleeding! Bring your own food to eat... I could wake up comfortably and look at Disney outside the window, but it turned out to be a day beaten to death by the community, hahahahaha, go home in isolation~~~~

    Translation provided by Google
    Posted November 3, 2021
    Helpful
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    vicky薇小琪

    China

    • Double Double Garden View
    • Stayed in October 2021
    • Families
    • 4 Reviews
    5/ 5
    Perfect

    Bring your baby to the fifth birthday🎂 The hotel is a Toy Story hotel scheduled for the nine major promotions. It only needs 1399 one night on non-weekends, including two breakfasts and two evenings buffets. Room ➕350 has upgraded the floor and the layout of the strawberry bear. It is really convenient to live in the hotel, and the service is super good, and the child's experience is really great. Many people on the Internet say that their toilets are loud, I think it is loud, but occasionally live in can accept it. Arrive at the hotel early on the first day. You can park your car for free. The little brother in the concierge will take the initiative to help open the door, take luggage, ask for needs, and store them. Then we went straight to the shuttle bus stop, right in front of the hotel, and we were there in 5 minutes. The car will park at the edge of the town before 11:00. Because you haven't applied for a room card, you can enter by showing your reservation information first. I want to bathe my baby at 4 pm, so I go back to check in. At this time, I have to go to the normal shuttle bus station. I have to walk for 10 minutes. Be careful not to make the wrong car and go to the wrong hotel. The return journey seems to be faster, and the front desk is very patient to explain and go through the formalities. There is also a sister who carries a pumpkin lantern in the hall, and children can beg for sweets. After dinner, we will return to the paradise to review the projects and watch the fireworks and light show. At the end, the advantages of staying in a hotel are reflected. There is no need to go to the subway station, parking lot and the like with the big troops. In the early morning of the next day, the luggage is taken directly to storage, and the room card can be taken away, especially the green card, which needs to be verified in advance when entering the park. Just because it was so long in advance, we can play every project faster than others. If it weren't for our daughter to always hug, we could play more projects. In general, two days and one night, I had a great time playing! The staff and services of the park and the hotel are very good!

    Translation provided by Google
    Posted October 16, 2021
    Helpful (1)
    profile picture

    CHENG

    China

    • Double Double Garden View
    • Stayed in October 2021
    • Families
    • 11 Reviews
    4/ 5
    Very Good

    I checked in in June, and when I checked in again in October, the front desk gave me two refrigerator stickers. thanks. Every time I choose Toy Story, mainly because of its low price. The hotel is generally satisfied, the soundproofing is not very good, and the breakfast is average. It's very convenient to go to the park.

    Translation provided by Google
    Posted November 3, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 15:00Check-out before 11:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
To comply with relevant government requirements, we ask for guest understanding of and compliance with the following: You will be required to present a Health QR Code upon entering the hotels at Shanghai Disney Resort. Only guests with a green Health QR Code will be allowed to enter the hotels at the resort. If you are unable to present a green Health QR Code, you may be unable to check in.
Minors must provide valid ID documents to check in.
During the COVID-19 pandemic, guests from medium and high risk areas cannot stay at the hotel. Guests from low risk areas must provide a green health code and travel history code. Please contact the hotel to check local travel policies before booking to ensure a smooth check-in.
Changing guest names is not permitted once the booking is confirmed. The guest whose name is the first name on the booking should handle check in at the front desk.
Important City Info
Disposable toiletries such as toothbrushes, combs, bath sponges, razors, nail files etc. are not provided by the hotel any more from Jul 1, 2019. Please contact the front desk for details.
Hotel Notes
The hotel offers shuttle services from the metro station to the hotel from 06:45 to 23:00, with 20-min intervals. Please contact the hotel at (+86) 021 2099 8003 for more details.

Hotel Description

  • Opened: 2016
  • Number of Rooms: 800
The Toy Story Hotel (Wanju Zongdongyuan Jiudian) is located in the Shanghai Disney Resort, around 18 km (11 mi) from Shanghai Pudong International Airport.Dining options include both Chinese and Western foods, while the lobby bar and coffee shop offer great places to relax.Business travelers are invited to make the most of the multiple meeting rooms as well as the business center.Recreational facilities include a space-themed water play area and The Play Room (suitable for children). This Shanghai hotel provides free in-room Wi-Fi access as well as free parking.

Services & Amenities

  • Restaurant
  • Kids’ playground
  • Gift shop
Transportation Services
  • Shuttle service to nearby landmarksFree
Front Desk Services
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Postal service
  • Pay once for all purchases at check-out
Cleaning Services
  • Laundry service (off-site)
Food & Drink
  • Restaurant
  • Room service
Public Area
  • Wi-Fi in designated areasFree
  • Lobby seating area
  • Gift shop
General
  • Elevator
  • Audio system & speakers
  • ATM
  • Accessible rooms
  • Newspaper in lobby
  • Non-smoking public areas
  • Non-smoking floor
  • CCTV in public areas
Kid's Facilities
  • Kids’ playground
  • Toys for Children
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers
  • Children's board games/puzzles
  • Baby strollers

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