Lunlunshadouhui
March 4, 2023
Service: This store is extremely bad! I booked a few days in advance. As a result, when I arrived at the hotel, the front desk refused to let me check in. The reason was that my order was made from Baidu, and she refused to recognize the price on Baidu! She asked me to return and reorder! And claiming that the room type I want to book is gone, and I have to pay more! I suspect she gave the room I booked to someone else! Then put all the responsibility on me, forcing me to either add money or get out! In today's society under the rule of law, there are still people who flout the social contract so much. If this kind of store does not close down, who will close down? She personally confirmed my order, but she insisted that she did not confirm it that day, and the platform automatically confirmed it! As a result, I added money to live in, and then I notified Ctrip customer service, and Ctrip customer service persuaded the hotel to refund the money to me. This kind of unscrupulous boss really makes me feel full of malice, so please allow me to offer my best wishes here, and I sincerely hope that your store can go bankrupt! Shenzhen is the place with the most complete and developed market economy in the country, and it is also the place that cares most about contracts and entrepreneurship. This kind of store is not worthy of survival in Shenzhen. After a while when I am free, I will call 12315 and the relevant departments to complain about this store. Hotels that flout the spirit of the contract should be sanctioned!
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