Explore Other Travelers Reviews of Siem Reap Hotels

Sofitel Angkor Phokeethra Golf & Spa Resort
4.7/563 Reviews
Angkor
Objectively speaking, the biggest highlight of the hotel is the beautiful garden and the layout of the swimming pool is also good and large. But the room facilities are very old. For example, the air conditioner is leaking due to condensation, and there is still a place for boxes underneath, so the clothes are dripping wet. In terms of service, the enthusiasm is superficial or not good at all. For example, there are yellow chrysanthemums in the room, which is unlucky for the Chinese people. They will not be replaced until they wither the next day. In fact, there are many lotuses and other flowers and plants that can be placed locally. If you are using dim sum, you will naturally know not to put chrysanthemums in a Chinese room. In addition, I ordered two bowls of noodles for breakfast. After they were cooked, the waiter didn't bring them to me and just left them on the table. After a while, I went to get them. Suddenly, a Westerner who looked like a host came out of the back kitchen and he came to help me. As soon as he got started, two waiters rushed over to help. Isn't this just snobbery... As a global five-star hotel chain, there is still a lot of room for improvement.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.